Ratings based on 4 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Excellent stay, friendly and attentive staff.
Comment from Hotel Management
20 Nov 2024 by Ilze Henderson, Hotel Management
Dear Hylton, Thank you so much for the review. We are very pleased that you had an excellent stay with us and experienced the warm hospitality from our team. They will be delighted to read your message. Kind Regards, Ilze HendersonGeneral Manager
by A verified traveler
Posted 16 Nov 2024
This is a truly elegant and cozy place to stay. The heated swimming pool left me feeling energized, the sauna refreshed me, and the spa made me feel rejuvenated. The staff are all incredibly polite, friendly, and helpful. I will definitely return the next time I'm in Cape Town. Thank you!
Comment from Hotel Management
16 Nov 2024 by Ilze, Hotel Management
Dear Riki, Thank you for your lovely review! We're delighted to hear that you enjoyed your stay and felt energized by our heated swimming pool, refreshed by the sauna, and rejuvenated at our spa. It's wonderful to know our team made a positive impression as well. We look forward to welcoming you back on your next visit to Cape Town.Kind RegardsIlze HendersonGeneral Manager
by A verified traveler
Awesome
Posted 11 Mar 2024 on HotelsThis place was tranquil, beautiful and total luxury. The owner and all the staff were friendly and accomodating, nothing was too much to ask. One of the best places we've ever stayed!
Comment from Hotel Management
8 Apr 2024 by Palm House Team, Hotel Management
Thank you so much for your kind words! We are truely thrilled you have enjoyed your stay with us and found the staff so accommodating.We hope to welcome you back again soon!
by A verified traveler
Posted 2 Feb 2024 on Hotels
Comment from Hotel Management
5 Feb 2024 by Palm House Team, Hotel Management
Dear CliveThank you for your 10/10 Review! We appreciate the fact you went out of your way to rate us and hope to welcome you back again soon!
