Ratings based on 217 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Lovely hotel and staff were super helpful. Rooms were lovely and TV had all international channels.
20 mins walk to V&A.
Overall excellent.
Comment from Hotel Management
14 Nov 2024 by Mymoena - Front Office Manager, Hotel Management
Good Day Robert,Thank you for taking the time to review our property. We are delighted to hear that you have enjoyed your stay with us. We look forward to welcoming you back.
by A verified traveler
Posted 1 Oct 2024
Excellent location. Great service. Good breakfast. Clean room.
Comment from Hotel Management
5 Oct 2024 by Mymoena - Front Office Manager, Hotel Management
Good Day Edwin,Thank you for taking the time to review our property.We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back.
by A verified traveler
Posted 2 Sep 2024
Great location - just a short walk to the Waterfront! The staff was great. The room was nice with the industrial vibe - the sink was outside of thwle bathroom but it works. The restaurant is very good too!
Comment from Hotel Management
3 Sep 2024 by Mymoena - Front Office Manager, Hotel Management
Good Day Julie ,Thank you for taking the time to review our property. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back.
by A verified traveler
Nice standard room but poor furniture
Posted 4 Aug 2024 on HotelsComment from Hotel Management
6 Aug 2024 by Mymoena - Front Office Manager, Hotel Management
Good Day Musawenkosi , Thank you for taking the time to review our property. We appreciate your feedback. We will inform the relevant departments of your review. We hope to welcome you back.
by A verified traveler
Very nice stay near the waterfront
Posted 15 Jul 2024 on HotelsWe booked this primarily for the location near the waterfront and ability to get Ubers for transportation. The entire staff (front desk, restaurant) were extremely pleasant and totally accommodating. The room was very comfortable. We took an Uber to the V&A mall, and were able to walk back to the hotel when the weather was good.
Comment from Hotel Management
15 Jul 2024 by Mymoena - Front Office Manager, Hotel Management
Good Day William,Thank you for taking the time to review our property, We highly appreciate your feedback. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back soon.
by A verified traveler
Posted 23 Apr 2024 on Hotels
Comment from Hotel Management
24 Apr 2024 by Mymoena - Front Office Manager, Hotel Management
Good Day,Thank you for taking the time to review our property. We are delighted to hear that you have enjoyed your stay with us. We look forward to welcoming you back.
by A verified traveler from West Vancouver
Posted 10 Apr 2024
This is a really cool hotel - it’s small, but super clean with a really funky bar/restaurant and very helpful staff.
One of the coolest hotels I’ve stayed at around the world.
Comment from Hotel Management
16 Apr 2024 by Darren- Front Office Supervisor, Hotel Management
Good day Mr Gottfried, Thank you so much for this great review on your recent stay with us. We really appreciate your feedback and would love to have you stay with us again soon.
by A verified traveler
Posted 27 Mar 2024
The food was sub-par
Our seafood dinner was delivered cold and dry
Although the hotel was unique in some decor there were. a l
ot of basics missing ftom the room,adequate storage space.The shower had mold stains in it.
The location to the water front was good.
Comment from Hotel Management
30 Mar 2024 by Darren - Front Office Supervisor, Hotel Management
Good day Ruth, We apologize that your experience did not meet your expectations. We do appreciate your feedback and we would like to have you with us again to create a better experience for you.
by A verified traveler
Our stay in Cape Town
Posted 11 Mar 2024 on HotelsComment from Hotel Management
30 Mar 2024 by Darren - Front Office Supervisor, Hotel Management
Good day Stephen, Thank you for this amazing review and positive feedback on your recent stay with our hotel. We would really love to have you back with us again soon.
by A verified traveler
Posted 7 Mar 2024
Lovely hotel with very friendly and helpful staff. Easy walking distance to all the shops and restaurants. Highly recommend
Comment from Hotel Management
9 Mar 2024 by Mymoena - Front Office Manager, Hotel Management
Good Day Lynn ,Thank you so much for this lovely review on your stay with us. We really appreciate your valued feedback and would love to welcome you back shortly.
