Ratings based on 16 Verified Reviews
3.1 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not neat a place
Posted 20 Nov 2023 on HotelsThe place was dirty, no hot water in the shower. There were too many items in the room that are unnecessary.
by A verified traveler
Victorian Charm
Posted 7 Jan 2020 on HotelsThis is a comfortable place to stay close to the heart of Cape Town. It is a pair of Victorian houses bonded together and retains much of the charm of that period. The rooms are large and comfortable. The TV system is poor (effectively only some news stations of use). The breakfast was adequate, but some ingredients were dried out. Parking is tight. Michelle was a gracious and helpful host. The best, however is the central, quiet location with easy access to most of what Cape Town has to offer.
Comment from Hotel Management
8 Jan 2020 by Michelle, Hotel Management
Thank you for taking the time to review - im surprised by the comments on the TV though as we offer 65 000 channels through FilmonSA which the app loaded on the SMART TV's. if you tried to watch "tv" you wouldn't have gotten much as being a SMART TV we are making use of modern streaming technology.
Parking in Cape Town is a blessing, especially in the city and we are grateful that we can offer a full closed off lane of parking to our guests as otherwise it would be street parking for all. luckily you had a small car which made tings a whole lot easier.
Thanks for the feedback on the breakfasts - I will surely follow this up as dry food is not acceptable (i presume you mean the muffins?)as they are the only items not made freshly every day.
Many thanks for the time taken to give us constructive feedback and we hope to host you again.
by A verified traveler
Posted 13 Oct 2019 on Hotels
Recommended
for Everyoneby A verified traveler from E
Mountain Manor stay 3/25
Posted 29 Mar 2017We had an amazing encounter with staff during our stay. We had booked a safari the following morning after our stay and the staff took a message for us, personally came to the room to let us know when our ride had arrived, and held our bags following check out. Very satisfied with the service!
Recommended
for Everyoneby A verified traveler
Good clean place,would prefer a stand up shower on
Posted 15 Feb 2017 on Orbitz
Pros: close to town
Cons: shower
was there for 1 night and its a lovelly place .Remember to pre order breakfast the day before.
by NAZIR
Posted 5 Feb 2017 on Hotels
Lousy and racist
by A verified traveler
Posted 1 Oct 2016 on Hotels
The manager owner was not helpful
by A verified traveler
Posted 3 Mar 2016 on Hotels
Was not impressed at all. Slept with the same bedding for 3 nights without changing it. Room was never cleaned during my stay, except for making the bed.
by A verified traveler
Posted 4 Jan 2016 on Hotels
The best feature about the apartment was the balcony and the view.
The apartment itself was somewhat rundown and not very inviting.
The beds were comfortable and clean.
Cable TV was limited. Internet not secure.
Recommended
for Everyoneby A verified traveler
A place to return to.
Posted 17 Mar 2013Good, easy going guest house. Would recommend for all but families. One of the best I have stayed in.
