Ratings based on 233 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
I’m glad we stayed here- great location and views of the landscape. I would have expected a little more knowledge from staff on a variety of things and the breakfast was satisfactory. Not sure I would have eaten dinner in the hotel. I would recommend only 1-3 night stay here
by A verified traveler
Posted 11 Dec 2024
Staff and facilities are superb. When checking in they gave you a choice of wine or soft drinks and some cheese and biscuits. They take your bags to the room. They have an on site restaurant which is a little limited, but with the number of guests it’s great that they now do this, so you can have an evening meal without having to going out. This is a boutique hotel where the staff are so friendly and accommodating. Sheldon and all the other staff are just amazing. The rooms are a good size and the bed was really comfortable, the infinity pool is lovely and the views are spectacular. We had an early check out before breakfast service and they sent us off with a huge breakfast with yoghurt, fruit, croissants, muffins, sandwiches and drinks. Typical of the attention to service that you get at Clouds Estate. Just a fantastic stay!!!
by A verified traveler
Posted 16 Oct 2024 on Hotels
by A verified traveler
Posted 7 Oct 2024
We had a really lovely stay here for part of our honeymoon! The views are breathtaking, and the room was clean, large, and modern, and it was easy to get to both Stellenbosch and Franschoek as needed. The team was really helpful, even providing breakfast packs for our extremely early departure, which was very appreciated.
by A verified traveler
Posted 24 Sep 2024 on Hotels
by A verified traveler
Posted 15 Sep 2024
Thank you for a wonderful stay! We loved the vineyard views against the backdrop of rugged mountains! Great service, with winderful dinner and breakfast! A magical spot to stay in Stellenbosch!
by A verified traveler
Posted 12 Sep 2024
A beautifully designed boutique hotel set in a stunning location. The staff are friendly and extremely helpful.
by A verified traveler
Posted 28 Aug 2024 on Hotels
by A verified traveler
Posted 19 Jul 2024
by A verified traveler from Pittsburgh
Posted 4 Jul 2024
We had the most glorious stay in Clouds. The room and view were magnificent and the staff kind and attentive. This was off season so it was quiet, which was charming in itself. This was our last night in South Africa after an amazing vacation in Sabi Sands and the Western Cape. Clouds was a lovely place to finish our 30th anniversary trip and they were generous with bespoke attention. I would absolutely recommend here and would love to see it in the summer months too. Dinner and breakfast were very good. This is a beautiful area of the country.
