Ratings based on 133 Verified Reviews

4.8 out of 5
89% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Houston

This traveler left a rating score only Posted 13 Apr 2024
5 out of 5
by A verified traveler

Even Exceeded our High Expectation

Posted 21 Apr 2023 on Hotels
Amazing hotel: Excellent location, outstanding (open & honest) service (even better than the best we have experienced in SE Asia), nothing lacking.
5 out of 5
by A verified traveler from Parrish

Posted 25 Sep 2022 on Orbitz
Everyone made us feel welcomed and valued. The room was lovely and very comfortable. Lots of attention to detail.
5 out of 5
by A verified traveler

Perfect trip to Cape Town at Cape Grace

Posted 28 May 2022 on Hotels
What a beautiful stay. The suite was fabulous. The location was perfect and convenient and safe. A five minute walk to the V and A with great shopping. Cape grace took care or our tours to the wine region and to see the penguins. Samatha the concierge also reserved a lunch for us in Stellenbosch. She also lead us to a beautiful Tanzanite store in the waterfront. I bought a necklace for my daughter and I am having stones cut for a ring to complete a set they are making for me Plantandia is the shop. When we left to go to the airport I realized I had left an expensive jacket in the room and Samantha fetched it and we had it brought to the airport. The overall stay was 10 stars.
5 out of 5
by A verified traveler

Awesome 24hrs!!

Posted 1 Nov 2021 on Hotels
Special weekend with it being my wife’s bday and our wedding anniversary, the Cape Grace team made it so special with a complimentary bottle of bubbles and a cake left in our room upon arrival, very sweet and special!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Mar 2020 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Mar 2020 on Hotels
5 out of 5
by A verified traveler

Best stay ever!

Posted 15 Feb 2020 on Hotels
It was very personalized service from check-in to check-out. Staff in dining room for breakfast were also very courteous and attentive. Our experience was Cape Town hospitality at its best!
5 out of 5
by A verified traveler from Porthcawl

Posted 7 Feb 2020
We stayed for seven nights and can’t think of even the smallest detail which was anything other than perfect.
5 out of 5
by A verified traveler

Posted 9 Dec 2019 on Hotels
Excellent location with excellent service.
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