Ratings based on 990 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Exton
Posted 24 Nov 2024
Very quiet- great customer service. They let me check in early AND they even called the first day to see if everything was ok-it was!
Comment from Hotel Management
25 Nov 2024 by MS, Hotel Management
Good morning Elizabeth and thank you for posting your Grand Hotel stay. We are so happy that you enjoyed your time here and the customer service that you experienced. We appreciate you taking the time out to share your experience with everyone. Happy Thanksgiving from all of us here at the Grand Hotel.
by A verified traveler
Posted 24 Nov 2024
Very clean and nice people
Comment from Hotel Management
25 Nov 2024 by MS, Hotel Management
Good morning Patrick. We do appreciate and thank you for sharing your experience with us. We will be sharing this with our staff here. Happy Thanksgiving to you and your family.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by MS, Hotel Management
Good morning Andrew. Thank you for your review. If there is anything that you would like to discuss regarding your stay, please feel free to contact us at any time.Thank you.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by MS, Hotel Management
Good afternoon Patricia and thank you for sharing your recent hotel experience with us. We are so happy you enjoyed your stay and do hope to see you back here again in the future.
by A verified traveler from Toms River
Posted 12 Nov 2024
Always have an amazing time when we stay at the Grand.
Beautiful hotel with everything you need for a relaxing and fun stay.
Comment from Hotel Management
12 Nov 2024 by MS, Hotel Management
Good morning Cindi and thank you for sharing your stay with us. It is great to hear that you have great experiences when you stay with us. we appreciate the feedback/review, and thank you for being a loyal Grand Hotel guest. We look forward to seeing you in the near future.
by A verified traveler
Posted 10 Nov 2024
Lovely view
Comment from Hotel Management
10 Nov 2024 by Ms, Hotel Management
Good morning Jeanne-Marie and thank you for your great review of your stay. We are delighted that you had a wonderful experience and do look forward to having you back here for another one real soon.
by A verified traveler
Posted 5 Nov 2024
C
Comment from Hotel Management
5 Nov 2024 by Ms, Hotel Management
Good evening Linda. If you would like to discuss your stay with us in further detail please feel free to contact us. We would like to hear from you. Thank you.
by A verified traveler
Posted 4 Nov 2024
Thank you once again for a memorable weekend. We will be back.
Comment from Hotel Management
4 Nov 2024 by MS, Hotel Management
Awesome news. We cant thank you enough for sharing your comments. We look forward to your return and another memorable weekend.
by A verified traveler
Posted 3 Nov 2024
Beautiful rooms and spacious will definitely be staying again
Comment from Hotel Management
4 Nov 2024 by MS, Hotel Management
Good morning Demetrius and thank you for sharing your stay with us. We continue to improve our product year over year and we love to see our guests enjoying our hotel and accommodations.We hope t have you back here soon.
by A verified traveler
Posted 3 Nov 2024
Very nice accommodations.
Comment from Hotel Management
4 Nov 2024 by MS, Hotel Management
Good mornign Kelly. Thank you for sharing your experience with us. We appreciate all of our guest's feedback especially when they have a wonderful experience.We hope to see you back here again.
