Ratings based on 49 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
The best hotel in the other side of the river.
Posted 14 Jul 2020 on HotelsThis is a wonderful and very relaxing hotel to stay. Everything its outstanding.It is better to have a car as you dont find nearby shops or transports. Its a hotel that you can easily visit Almada velha, as it has a panoramic lift and surly not far from lisbon.
by A verified traveler
Posted 24 Dec 2019 on Hotels
Comment from Hotel Management
26 Dec 2019 by Gonçalo Santos, Hotel Management
Good Morning,
Thank your your feedback and review!
Regards,
Gonçalo Santos
by A verified traveler
Slice of Heaven
Posted 2 Dec 2019 on HotelsWhat an amazing experience. From the location, to everyone that works there, to the view, food, ...... We could not ask for a better experience and wish we could've stayed there longer.... much Longer.
Comment from Hotel Management
4 Dec 2019 by Gonçalo Santos, Hotel Management
Hello Ramin,
Thank you for your feedback and review!
We try to share and transmit our soul and happiness!
We're looking forward to have you here again, longer much longer time!
Regards,
Gonçalo Santos
by A verified traveler
Lisbon hotel review
Posted 24 Nov 2019 on HotelsThe service, food and rooms were excellent. The staff went beyond their duties to keep us informed and comfortable. Gave us extra information about the areas to visit and even packed our breakfast as we were leaving early to get to the airport.
Comment from Hotel Management
27 Nov 2019 by Gonçalo Santos, Hotel Management
Good Evening,
Thank you for chosen Quinta Tagus Village for your Holliday's in Portugal!
It was a pleasure having you with us the past week, we hope you had a nice stay and we’re looking forward to hearing from you and welcoming you again in the future.
We hope to hear good news from you!
Looking forward to welcome you again soon.
Best regards,
Gonçalo Santos
by A verified traveler
Awesome experience!
Posted 23 Oct 2019 on HotelsThis hotel offered us everything we needed, and then some. My wife and I stayed 3 nights at the Quinta do Tagus Village and loved our time there. The views from the property were extraordinary. The staff was incredibly helpful and spoke multiple languages to accommodate every traveler. The food was delicious. The rooms were clean and well kept. I couldn't believe we were able to get a hotel of this quality at the price point we received. I would highly recommend this hotel to anyone looking for an exceptional experience in the Lisbon area.
Comment from Hotel Management
12 Nov 2019 by Gonçalo Santos, Hotel Management
Dear William,
We really appreciate your review and kind words!
Hope to welcome you again soon as possible!
Regards,
Gonçalo Santos
by A verified traveler
Lisbon Oasis
Posted 12 Oct 2019 on HotelsA great spot in Lisbon for our first visit.
The last road into the 'village' made us wonder if we were in the correct spot it was so rundown, however once you get there the views of Lisbon are magnificent and the room we had was well appointed and very comfortable.
Catching the ferry to Belem was a great way to get there and look around the area.
Comment from Hotel Management
12 Nov 2019 by Gonçalo Santos, Hotel Management
Good Afternoon Ms.Janice,
We really appreciate your review and kind words!
Hope to welcome you again, soon as possible!
Regards,
Gonçalo Santos
by A verified traveler
Posted 20 Jun 2019
by A verified traveler
Posted 16 Jun 2019
by A verified traveler from Hull UK
Posted 15 Nov 2018
A really nice hotel , clean and beautiful positioned for views, the staff are outstanding with their customer service.
Just a few niggles such as no hooks in the bathroom or in the room to hang outdoor clothing and very very little space for toiletries in the bathroom needs shelves.
Would have also liked a fridge in the room to keep drinks in as there isn’t an actual bar you need to buy them locally and keep them in the warm wardrobe.
by A verified traveler from Manchester UK
Improvements needed
Posted 23 Sep 2017Lack of organization
At our request, hotel organised airport transfer on our arrival which we would pay hotel on checkout. However on our arrival the driver informed us that we were to pay him directly, receptionist at hotel did not seem to know anything about this but did settle the bill with the taxi driver.
On our last night we informed the reception staff that we would be eating in the hotel’s restaurant, only to be told that the restaurant had been booked for a private function. They had omitted to inform us that hotel guests were not able to eat in the hotel that evening. They admitted that they should have informed us days beforehand. Hotel did arrange for pizza to be delivered.
Location
Remote definitely need a car cannot rely on taxis even after being told taxi would arrive within 5 mins, we had to wait for over 40 minutes before taxi arrived and same on the return journey.
There is a water treatment plant near the hotel, if the wind is blowing in the wrong direction you get a strong sewage smell.
Across the water there was a music event taking place and the music was loud enough to cause disturbed sleep until 2am.
Facilities
Pool area had lots of broken tiles and sharp metal lamps which were dangerous
No hotel information in rooms
No information about what to do in case of fire or other emergency
Reception not always manned
Lighting in room not good lots of missing lights / flickering bulbs
In our room there was NEVER any hot water while other parts oh hotel did.
