Ratings based on 396 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
Posted 27 Feb 2024
Absolutely amazing. I have nothing bad to say about Satama. Everything was beyond my expectations! I will definitely be coming back! Okap Lakayan m !!!!
by A verified traveler
Posted 20 Feb 2024
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
by A verified traveler
Posted 11 Feb 2024
Nice, the menu was limited for breakfasts which I wasn’t impressed by , I heard so much about how refreshing and rotation of new foods daily was served but the same thing was given daily.
by A verified traveler
Posted 2 Feb 2024
I like the panoramic view. However, customer service needs to improve, and the menu presentation at the pool bar. Just two or three sheets of white paper.
by A verified traveler from Bronx
Posted 29 Jan 2024
by A verified traveler
Posted 20 Jan 2024
by A verified traveler
Overpriced , horrible service , no hot water.
Posted 11 Jan 2024 on Hotelsby A verified traveler
No hot water, no a/c!
Posted 10 Jan 2024 on HotelsThis is supposed to be a high-end hotel. However, they are limiting the hours that guest can run the a/c unit in there rooms and while we were there they had no hot water because of a broken part. For the price you pay to stay here this is unacceptable. The food and staff were good though.
