Ratings based on 1,441 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
When we got to this vacation, we realized that Margaritaville was just sold to Hyatt and were never told. The staff was a hit and miss as some were very good and others were terrible. Probably a 60-40 split. Room service was basically non-existent and we couldn't even get water for the last 3 days we were there. I would rate it a 5/6 out of 10.
by A verified traveler
Posted 30 Dec 2024
Not what we expect in Capcana! The beach was awful, cant swim the installations were ok, for the price you i got a way better resort on punta cana that include a swim up pool out of my room..
by A verified traveler
Posted 29 Dec 2024
No longer margaritaville…now Dreams Can Cana…wish we knew that before but probably wouldn’t have changed anything. Beach was a bit rocky but short walk to sand. Can’t complain about anything else, was a great stay!
by A verified traveler
Posted 29 Dec 2024
by A verified traveler
Posted 28 Dec 2024
The staff was excellent very friendly and helpful. The hotel needs some work but Hyatt just brought them out and they were working to fix. The beach was smelly and had Stone that made it hard to Access the water
by A verified traveler
Posted 28 Dec 2024
While the resort was clean, it lacked night life and as advertised. It was also not “adults only” - there were a lot of children. When I asked staff, they said they’re not “adults only” anymore - a change made a few days ago. Their response wasn’t very clear. Seemed a little weird to not have received any communication about this change - even though I booked months in advance.
by A verified traveler
Posted 28 Dec 2024
by A verified traveler
Posted 28 Dec 2024
We boat our package in Adult resort as was advertised. But in reality it’s not. Kids are everywhere. You can’t have a pool or dining area without. Other than the resort has no beach access at all. We were walking to swimming to the beach belongs to the other resorts where we can’t use the seats and facilities. Night entertainment is poor to none.
by A verified traveler
Posted 27 Dec 2024
Great place
by A verified traveler
Posted 27 Dec 2024
