Ratings based on 39 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
The room and bathroom were clean and top quality - best I've found in Vietnam.
The host made my trip especially welcoming because he was very friendly and helpful. He even helped me schedule transportation back to Hanoi for a much better price than other options.
I highly recommend this hotel to anyone in Cao Bang and will stay here again of I ever return.
Comment from Hotel Management
15 Nov 2024 by Jeanne Hotel, Hotel Management
Thank you for choosing JEANNE hotel for your recent stay. We are delighted to learn that you had a wonderful time here. We greatly appreciate your support and look forward to welcoming you back in the near future.
by A verified traveler
Posted 22 Feb 2024 on Wotif
Great hotel. Cheap. Good value. Everything you need.
Comment from Hotel Management
27 Feb 2024 by Jeanne Hotel, Hotel Management
Thank you for choosing JEANNE hotel for your recent stay. We are delighted to learn that you had a wonderful time here. We greatly appreciate your support and look forward to welcoming you back in the near future.
by A verified traveler from WI, USA
Posted 19 Dec 2019
Average cleanliness. We love the warm heat for our stay. Recommend this hotel.
Comment from Hotel Management
22 Dec 2019 by Nguyen Tri Thanh, Hotel Management
Thank you for choosing to use our services for your trip. Wishing you have an enjoyable stay. See you again.
by A verified traveler from Hanoi
Posted 23 Nov 2019 on Orbitz
Everything was clean and in top shape. Even the receptionist bathroom was clean (I felt bad for dirtying the floor with my shoes, which was cleaned promptly afterwards). Hotel is in great location -- near the main street where yon get on the local bus to either the waterfall or intercity bus station.
Also the hotel is in front of the walking street festival which happens on the weekend.
Room was very comfortable. I fell asleep easily. The owner helped out a lot in getting a bus around and tips for the area. Highly appreciate him.
Comment from Hotel Management
24 Nov 2019 by Nguyen Tri Thanh - Manager, Hotel Management
Thank you for choosing to use our services for your trip. Wishing you have an enjoyable stay. See you again.
by A verified traveler
Excellent hotel, amazing staff
Posted 13 Jun 2019 on HotelsGreat hotel, super friendly and helpful staff, you can tell they really care about their guests. Room was clean and in good condition. Good location right on the main drag in the center of town. No restaurant in the hotel which would have been nice but there are lots of restaurants around within walking distance and the hotel staff made great recommendations for food. I upgraded my room to a family size as I wanted a bigger bed, which was my mistake as the bed was HUGE and much to big for one person! Lol. Be sure to visit Ban Gioc waterfall if in this area, it is incredible.
Comment from Hotel Management
23 Jul 2019 by Nguyen Tri Thanh, Hotel Management
Thank you for choosing to use our services for your trip. Wishing you have an enjoyable stay. See you again.
by A verified traveler
Posted 11 May 2019
Comment from Hotel Management
13 May 2019 by Thanh Nguyen Tri, Hotel Management
• We are happy to be part of your trip. Thanks for choosing to use our service. Wish you have an enjoyable stay. We hope to see you again.
by A verified traveler from USA
Posted 5 Mar 2019
Super awesome staff, great location, comfy beds, extremely clean room, and wonderfully hot water. Super affordable, too. Definitely recommend
Comment from Hotel Management
8 Mar 2019 by Nguyen Tri Thanh, Hotel Management
Thank you for choosing to use our services for your trip. Wishing you have an enjoyable stay. See you again.
by A verified traveler
Great
Posted 1 Feb 2019 on HotelsStaff was very friendly the hotel was clean and the bed was comfortable
Comment from Hotel Management
4 Feb 2019 by JEANNE - MANAGER, Hotel Management
Thank you for choosing Jeanne Hotel for your recent stay in Cao Bang. We hope you'll choose Jeanne Hotel the next time you're in Cao Bang.
by A verified traveler
Posted 9 Dec 2018
Great location, clean room, great staff, close to the bus station
Comment from Hotel Management
11 Dec 2018 by Nguyen Tri Thanh - Manager, Hotel Management
Thank you for staying in our establishment. We appreciate your comments! We always try to make your holiday more enjoyable.
by A verified traveler from Malaysia
Posted 21 Nov 2018
Nice & clean hotel
Comment from Hotel Management
24 Nov 2018 by Nguyen Trí Thanh - Manager, Hotel Management
Thank you for choosing Jeanne Hotel for your recent stay in Cao Bang.
