Ratings based on 988 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
No one came and cleaned the room/stocked supplies while I stayed for 2 nights, 3 days.
by A verified traveler
Posted 15 Nov 2024
Staff was polite and helpful, room was clean.
by A verified traveler
Posted 5 Nov 2024
Good.
Comment from Hotel Management
13 Nov 2024 by Sherrill, Hotel Management
Thank you for staying with us and for your great review. We look forward to seeing you again.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Sherrill, Hotel Management
Thank you for staying with us and on behalf of the staff I apologize for whatever issues you had during your stay. We are constantly trying to improve on things so that all our guests have a good experience when they stay with us.
by A verified traveler
Posted 24 Oct 2024
The hostess didn’t have any info about the local attractions nor dining. We found the dining by ourselves. The only recommended the place to eat next door
Comment from Hotel Management
28 Oct 2024 by Sherrill, Hotel Management
Thank you for staying with us and I apologize for the lack of help you received. We hope you will visit us again and allow us to show you an improved stay.
by A verified traveler from Alcalde
Posted 20 Oct 2024
Best handicap accessible room we have ever been in.
Comment from Hotel Management
20 Oct 2024 by Sherrill, Hotel Management
Dear Sandra, Thank you for staying with us here at Best Western Palo Duro Canyon. On behalf of the entire staff we want to thank you for your kind words and hope to see you again in the future.
by A verified traveler from McCook
Posted 20 Oct 2024
Clean snd comforyable…outstanding hot breakfast!
Comment from Hotel Management
28 Oct 2024 by Sherrill, Hotel Management
Thank you for staying with us and for your kind words. Your feedback is important to us.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Sherrill, Hotel Management
Thank you for staying with us and for the great review. Your feedback is important to us as it lets us know what we need to work on.
by A verified traveler
Posted 17 Oct 2024
I really liked how friendly the staff was
Comment from Hotel Management
17 Oct 2024 by Sherrill, Hotel Management
Thank you for staying with us and your kind words. We look forward to seeing you again.
by A verified traveler from Fort Worth
Posted 16 Oct 2024
Rooms are beyond spacious @ 1.5-2x a normal hotel room. Staff very accomodatiing.
Comment from Hotel Management
17 Oct 2024 by Sherrill, Hotel Management
Thank you for staying with us and for your positive feedback. We do appreciate your business and you letting us know how we are doing. We look forward to seeing you again.
