Ratings based on 23 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Excellent Accommodations
Posted 23 Aug 2024 on HotelsI would stay again. Everything was updated and in great condition and clean.
Comment from Hotel Management
26 Aug 2024 by GM, Hotel Management
Dear Dale, It is lovely to hear you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Page Haley, GM
by A verified traveler
Clean, but be wary of fine print.
Posted 10 Aug 2024 on HotelsEverything was fine, however, we were never able to connect to wifi for our entire trip. Also, we checked out a day early to beat hurricane Debby and was still charged for the extra night.
Comment from Hotel Management
11 Aug 2024 by GM, Hotel Management
Dear Kerry, We take pride in providing the best accommodations and service; we appreciate your feedback, which highlights success and areas for improvement. I'm happy to learn you enjoyed your stay, but I'm sorry you experienced issues with our internet. Thank you for your time in reviewing our hotel. Sincerely, Page Haley, GM
by A verified traveler
Great location
Posted 24 Jul 2024 on HotelsWe stayed in a 1 bedroom. Very roomy, had everything we needed to make our stay more comfortable except towels. We did have to ask for towels. Location was great for Canton, Waleska, Talking Rock, Ellijay and even Blue Ridge. We flew into Atlanta and it was an easy drive. Will stay here again for sure!
Comment from Hotel Management
25 Jul 2024 by GM, Hotel Management
Dear Meredith, Thank you for choosing TownePlace Suites by Marriott Canton Riverstone Parkway. It is lovely to hear that you had a phenomenal stay and found our hotel an exceptional option for your travels. We appreciate your business and hope you find a reason to revisit us soon! Best, Page Haley, GM
by A verified traveler
Posted 19 Jul 2024
Clean and safe place to stay.
Comment from Hotel Management
21 Jul 2024 by GM, Hotel Management
Dear Lewis, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again. Best, Page Haley, GM
by A verified traveler
Posted 28 Jun 2024
Good overall
Comment from Hotel Management
29 Jun 2024 by GM, Hotel Management
Dear daisy, It's lovely to know you enjoyed your stay. Thank you for your time sharing a review, and we hope to see you again. Best, Page Haley, GM
by A verified traveler
Posted 15 Jun 2024 on Hotels
by A verified traveler
Posted 20 May 2024 on Hotels
The only issue was the bed was not very comfortable. Otherwise , the hotel was nicely designed and clean. The staff was super friendly and helpful
Comment from Hotel Management
21 May 2024 by GM, Hotel Management
Dear Christa, Thank you for your kind review. I'm happy to know your stay was pleasant, and we appreciate you choosing us. I regret that you did not find our beds comfortable. Your honest feedback on one area we can improve is welcomed, and fosters change for future visits. I will share your kind comments with our entire team as they work hard to make our guests feel at home. Sincerely, Page Haley, GM
by A verified traveler
Posted 2 May 2024 on Hotels
The hotel is exceptionally modern, boasting clean and generously spacious rooms. Additionally, Garrett, the front desk attendant, was exceptionally hospitable and kind.
Comment from Hotel Management
3 May 2024 by GM, Hotel Management
Dear Brianna, The entire staff loves being a great representation of Canton and all the friendly people that live here. Thank you so much for taking the time to share your great rating with us and other guests. We hope to welcome you back soon for another great stay. Best, Page Haley, GM
by A verified traveler
Posted 24 Mar 2024 on Hotels
Comment from Hotel Management
25 Mar 2024 by GM, Hotel Management
Dear Tato, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Page Haley, GM
by A verified traveler
Posted 10 Mar 2024 on Hotels
Comment from Hotel Management
12 Mar 2024 by Front Desk , Hotel Management
We are so glad that you enjoyed the amenities and your stay with us. We hope to see you again soon! Thank you.
