Ratings based on 347 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
I witnessed a lot of people change rooms from issues with things broken and dirty.. we are in town for a cheer leading competition.. very disappointed..
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Alisa A. General Manager, Hotel Management
Haylee, thank you for the great rating! We look forward to hosting you again on your next visit to the Canton area!
by A verified traveler
Posted 13 Oct 2024
Will never stay again
Comment from Hotel Management
16 Oct 2024 by Alisa Alfaro, General Manager, Hotel Management
Hello Vicki,I am sorry to hear we did not meet your expectations. Could you please provide additional details as to how we did not meet your expectations?Thank you.
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Alisa Alfaro, General Manager, Hotel Management
Cathy,Thank you for the great rating! We look forward to hosting you again on your future travels to the Canton area.
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
6 Oct 2024 by Alisa A. General Manager, Hotel Management
Dear Keyshia,Thank you for your candid review. We apologize that we did not meet your expectations. We do hope you'll give us another chance when you return to the Canton area.
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
6 Oct 2024 by Alisa A. General Manager, Hotel Management
Dear Gary,Thank you for responding. Can you please provide additional details so that I can look into the issue(s) during your stay?
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
6 Oct 2024 by Alisa A. General Manager, Hotel Management
Hello Raymond and thank you for your rating! We look forward to serving you when you return to the Canton area!
by A verified traveler
Posted 23 Sep 2024
Nice front desk petson
Comment from Hotel Management
6 Oct 2024 by Alisa A. General Manager, Hotel Management
Donald,Thank you for your rating and kind words! Our staff strives to provide a welcoming environment for all of our guests! We look forward to serving you in your future travels to the Canton area!
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
6 Oct 2024 by Alisa A. General Manager, Hotel Management
Tonya,Thank you for your rating. We look forward to hosting you in your future travels to the Canton area!
by A verified traveler
Posted 3 Sep 2024
It was convenient for the time and purpose are what I liked about the property. However, I noticed an unsafe condition at the facility and that for me was a dislike.
Comment from Hotel Management
3 Sep 2024 by front desk, Hotel Management
Hello,We would like to apologize for the experience you had staying with us at our Residence Inn. Our goal is to never make a guest feel unsafe. We are about to start renovations here soon. Hopefully, when you're in our area again; please stay with us. Again we do apologize
