Ratings based on 567 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Jennifer, We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly to discuss any specific concerns you may have. We value your input and hope to have the opportunity to welcome you back in the future for an improved stay.
by A verified traveler
Posted 14 Oct 2024
Great stay
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello chris,We're delighted to hear you enjoyed your stay with us! Your feedback is greatly appreciated, and we are thrilled to have met your expectations. Should you have any further comments or suggestions, feel free to reach out to our management team. We look forward to welcoming you back in the future.
by A verified traveler
Posted 14 Oct 2024
Great stay no complaints
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Alexis,We are delighted to hear you had a great stay with us! Our team strives to provide excellent service to all our guests. Should you have any feedback or suggestions for improvement, please feel free to reach out to our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Kallan, We're sorry to hear that your experience didn't meet your expectations. Please reach out to us directly to provide more details about your stay so we can address any concerns you may have. We value your feedback to improve our services for future guests.
by A verified traveler
Posted 9 Oct 2024
Clean and comfortable for a one night stay.
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Jill,We're delighted to hear you found our hotel clean and comfortable for your stay. Our team appreciates your positive feedback. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 2 Oct 2024
Nice room, comfy bed, great choices on television, breakfast was good.
Comment from Hotel Management
5 Oct 2024 by Manager, Hotel Management
Hello Frank,We appreciate your positive feedback on our room comfort, bed, TV options, and breakfast offerings. Your satisfaction is our priority, and we're delighted to hear you enjoyed your stay with us. We look forward to welcoming you back for another wonderful experience.
by A verified traveler
Posted 24 Sep 2024
I walked into the room of a queen suite. The bed was made, but the covers were dirty and very wrinkle like someone had laid in them and just pulled the covers up. I took the dirty covers to the front desk because he did not believe me when I said they were dirty the first time. He took the covers and gave us just a sheet to lay on. Now I normally would have left, but the hotel across the street Holiday Inn took my money because I left from there due to mold, so I was limited on money. We stayed and laid on the sheet that was rolled up not folded. The next morning we received a knock on the door from housekeeping (HK)handing me the same dirty cover I took downstairs the night before (I knew it was the same cover due to the red stains on it like juice or something). I informed HK that I didnt want it because it was dirty. Believe me when I say he went to the room across the hall from me that he was needing to clean and handed me the cover off that bed because it didnt have stains on it. I couldnt believe my eyes. I told him why would I want another dirty cover HK stated they do not wash everyday. I informed the owner and he became upset with me. As I was talking to the owner of the hotel the HK came down stairs with clean linen in a basket with a dirty dusty tv on top of them making them dirty. The worst experience the worst $280 I have ever spent
Comment from Hotel Management
25 Sep 2024 by Manager, Hotel Management
Hello Jessica, I'm sorry to hear about your experience. We take guest feedback seriously and have shared your comments with our team for review. Your input helps us enhance our services for all future guests. We apologize for any inconvenience caused and appreciate your understanding.
by A verified traveler
Posted 23 Sep 2024
The sheets on the bed had smoke hold in them not enough towels and i ask the guy who said he was the owner why are he giving people room with burned hold in sheets he said that other guest did that so why would u give rooms like that
Comment from Hotel Management
24 Sep 2024 by Manager, Hotel Management
Hello Diane,We appreciate you bringing this to our attention. We suggest contacting management directly to address your concerns in more detail. Our team strives to rectify any issues promptly and provide a comfortable stay for all our guests.
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Manager, Hotel Management
Hello Leslie,We are thrilled to hear that you had an excellent stay with us! Our team hopes to welcome you back soon for another wonderful experience.
by A verified traveler
Posted 4 Sep 2024
Okay
Comment from Hotel Management
6 Sep 2024 by Manager, Hotel Management
Hello almiter,We appreciate your feedback and apologize for any inconveniences you may have experienced during your stay. Your comments have been duly noted and will be shared with our team for further improvement. We hope to have the opportunity to welcome you back in the future for an enhanced experience.
