Ratings based on 855 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Liz, Hotel Management
Tierra, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.
by A verified traveler
Posted 20 Dec 2024
Hot tub
Comment from Hotel Management
23 Dec 2024 by Liz, Hotel Management
George, Thank you for staying with us and for your feedback!
by A verified traveler from Valdosta
Posted 8 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Elizabeth, Hotel Management
Larry, Thank you for staying with us and for your feedback.
by A verified traveler
Posted 7 Dec 2024
Photos show the executive room has a whirlpool tub. This room, however, does not have a whirlpool tub or has one to offer at this hotel. But still show in the photos .
Comment from Hotel Management
19 Dec 2024 by Elizabeth, Hotel Management
Shirley, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.
by A verified traveler
Posted 5 Dec 2024
Expedia offered a “upgrade” which we did, the hotel didn’t have the room type that we were supposed to be upgraded to, so we paid an extra $75 for a basic room
Comment from Hotel Management
5 Dec 2024 by Liz, Hotel Management
Jill, Your experience is not up to our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. As a result of my review of your experience, I have refunded you 75. You will see that reflected on your end in 7-10 business days. Once again, thank you for taking the time to share your experience. We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.Thank you for staying with us.Elizabeth BaraFront Office Manager
by A verified traveler from Waterville
Posted 17 Nov 2024
Clean. Close to shopping and restaurants
Comment from Hotel Management
20 Nov 2024 by Elizabeth, Hotel Management
Thank you for staying with us and sharing your feedback!
by A verified traveler
Posted 6 Nov 2024
Great
Comment from Hotel Management
6 Nov 2024 by Liz, Hotel Management
Nikia, Thank you for staying with us and for your feedback.
by A verified traveler
Posted 4 Nov 2024
Was just in town for a women's conference.
Comment from Hotel Management
6 Nov 2024 by Liz, Hotel Management
Janet, Thank you for staying with us and for your feedback.
by A verified traveler
Posted 3 Nov 2024
Don’t be fooled by the “Bistro breakfast for two”. It’s more of a very minimal continental breakfast and everyone gets it regardless of your “ticket”. There were many options outside of hotel though.
Comment from Hotel Management
6 Nov 2024 by Liz, Hotel Management
Ashlea, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.
by A verified traveler
Posted 27 Oct 2024
Very old hotel. Needs to be renovated. Small room and bathroom. Not very clean. Sure wasn't worth $200.
Very nice lady at the front desk.
Comment from Hotel Management
29 Oct 2024 by Elizabeth , Hotel Management
Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. Once again, thank you for taking the time to share your experience. We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.
