Ratings based on 972 Verified Reviews
2.5 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Waited 10 minutes to check in. Was told by front desk staff's supervisor, "She's busy doing something for me. Will check you in when she's done."
by A verified traveler
Posted 24 Nov 2024
There was hair in the bathtub! Other than that the room was pretty clean.
by A verified traveler
Posted 23 Nov 2024
I wish I could get my refund I got there checked the room couldn’t sit down blood on carpet dirty urine sheets used towels I wouldn’t recommend anyone to buy a room until you guys hav more employees one young man was the only employee tryna see where I was saying this is unacceptable how the room is the condition in filth cooperate should get involved people
by A verified traveler from Grand Haven
Posted 18 Nov 2024
Dirty hotel...carpets, furniture. Bathroom sink too low, toilet small and too low. Seating chair with stains all over. I will not come back!
by A verified traveler
Posted 15 Nov 2024
The place was dirty and the room never had a soap for shower and it smell, it the worst money I ever spent. Regret my decision to stay there.
by A verified traveler
Posted 8 Nov 2024
Had "maintenance " demand to come in at 9 am and spray "ant/pest" spray all over the perimeter of the room, WHILE WE WERE IN THE ROOM. tv looked like it was covered in nasty bodily fluids likened to gooey milk... Many outlets didnt work at all. Beds were maybe?? Cleaned thoroughly. Showere takes forever to turn off. Toilet clogged with an average sized poop. Lobby staff was mostly nice. Had tennants/guests fighting constantly(idk cause there might've been people living there short term) . Pool water is greener than the pool cover itself. Wouldnt book here again of im ever coming to detroit area
by A verified traveler
Posted 8 Nov 2024
Loud. Rude. Smelly.
by A verified traveler
Posted 7 Nov 2024
First room was awful, moved to a second room and it smelled like mildew
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 2 Nov 2024
Nothing worked. Took 3 hrs to settle in. Door lock system a disaster. Poor breakfast.
