Ratings based on 133 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Aug 2019 on Hotels
Comment from Hotel Management
3 Sep 2019 by Matthew D. Edson, Hotel Management
Dear Miss L J,
Thank you for your positive view, we look forward to welcoming you back soon !
by A verified traveler
Posted 27 Aug 2019 on Hotels
Weather was amazing this hotel was wonderful bery clean comfortable nice people
Comment from Hotel Management
27 Aug 2019 by Matthew D. Edson, Hotel Management
Dear Juan,
Thank you for your kind review, we're happy you enjoyed your stay with us at the University of Kent !
by A verified traveler
Basic student residence
Posted 22 Aug 2019 on HotelsIt's OK for what it is, but it certainly isn't 3-star, or even really 2.5; it's just really basic student accommodation with no frills. For example, there's only a shower, with a fixed overhead rainfall head; the only lighting is extremely bright, with no low-light options; and there was only one chair in the room. The bed was comfortable enough for sleeping, but the mattress had a very stiff edge that made it uncomfortable to sit on.
Parking arrangements were unclear; guests get a permit at reception, and there are a small number of spaces available, but they were all taken. The remaining spaces were all marked "Loading Only - 20 mins max, 24/7" - but people were parking there anyway, and it eventually transpired that "24/7" doesn't include weekends!!
Access is not too bad but the officially available parking is not that close, depending on which block you're in, and of course there are no lifts, so guests may have to get luggage up/down several flights of stairs.
by A verified traveler
Posted 22 Aug 2019 on Ebookers
Accommodation excellent. Really good value for money. Cleaned each morning.
Comment from Hotel Management
26 Aug 2019 by Matthew D. Edson, Hotel Management
Thank you so much for your brilliant review, we're happy you enjoyed your stay with us at the University of Kent !
by A verified traveler
Peaceful environment
Posted 19 Aug 2019 on HotelsLovely environment, room was spotless and good value. Breakfast ok but breakfast room not great as didn’t seem to have the staff to keep it tidy.
Comment from Hotel Management
26 Aug 2019 by Matthew D. Edson, Hotel Management
Thank you so much for your review, we're happy you enjoyed your stay with us at the University of Kent !
by A verified traveler from Midlands
Posted 19 Aug 2019
Perfect location; nice room with ensuite. Good choice for breakfast.
Comment from Hotel Management
26 Aug 2019 by Matthew D. Edson, Hotel Management
Dear Katie,
Thank you so much for your brilliant review, we're happy you enjoyed your stay with us at the University of Kent !
by A verified traveler
Posted 17 Aug 2019
The location was handy.
The only disappointment our room was next to exit door every time door open/shut it disturbed us.
Comment from Hotel Management
26 Aug 2019 by Matthew D. Edson, Hotel Management
Thank you so much for your brilliant review, we're happy you enjoyed your stay with us at the University of Kent !
by A verified traveler
Posted 13 Aug 2019 on Hotels
Comment from Hotel Management
26 Aug 2019 by Matthew D. Edson, Hotel Management
Thank you so much for your brilliant review, we're happy you enjoyed your stay with us at the University of Kent !
by A verified traveler from Southampton
Posted 12 Aug 2019
Great clean place to stay with a wide choice at breakfast. Tables there are set up to sit large numbers at one sitting. There is plenty of parking, if a bit of a walk away from the accommodation. There is a regular bus service into the centre of Canterbury costing about £2.50. The stops are a short walk down a grass path. I would stay there again.
Comment from Hotel Management
26 Aug 2019 by Matthew D. Edson, Hotel Management
Dear Dave,
Thank you so much for your brilliant review, we're happy you enjoyed your stay with us at the University of Kent !
by A verified traveler
Posted 11 Aug 2019
Room was very clean and as advertised. Shower was luke warm.
Breakfast (bacon and eggs) were cold.
Comment from Hotel Management
26 Aug 2019 by Reservation Team , Hotel Management
Thank you so much for your review, we're sorry to hear that some aspects of your stay were not as good as we'd like them to be.
