Ratings based on 977 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2025
Fantastic decor and all the staff were super friendly and welcoming. Really nice atmosphere in the cocktail bar over the weekend, could have done with an additional staff member as cocktails can take a while to make and if you just want a beer or glass of wine, then its a little wait, however lovely surroundings to wait in. Everything you may like to do in Canterbury is within easy walking distance and some lovely restaurants right on your doorstep.
Parking is an additional cost, I hadn't really noticed this when booking, also the fact that if you go out in the car, you may not have a space to come back to even though you have paid for 24hours. We just managed to get the last space in the little back car park on the second evening, but it's a very tight entrance which some vehicles may struggle to use.
Would definitely recommend the hotel to others, it was just unfortunate we needed to use the car for work so there felt a little jeopardy as to whether we would get parked when we got back.
by A verified traveler
Posted 18 Jan 2025
Great location. Lots of bars and restaurants, all within walking distance. Staff were warm and friendly
by A verified traveler
Posted 26 Dec 2024
My only negative was my room was slightly chilly but apart from that everything else was fine excellent breakfast as well
by A verified traveler
Posted 15 Dec 2024
The room was very comfortable and had very good tea/coffee making facilities. A very comfortable bed and bedding
by A verified traveler
Posted 14 Dec 2024
It is in a perfect location and in walking distance to the town centre. We loved the quirkiness of the hotel and the room was perfect
by A verified traveler
Posted 18 Nov 2024
Everybody at the Falstaff was fantastic. Welcoming, professional, and courteous. We really enjoyed our stay.
by A verified traveler
Posted 14 Nov 2024
Lovely old hotel near the station and centre of Canterbury. There are more comfortable places to stay, remember to duck your head in the shower. But that’s why it is so unique. Will definitely stay next time.
by A verified traveler
Posted 7 Nov 2024
Really beautiful property, well appointed bathrooms, beautifully decorated rooms, very very comfortable. Delicious breakfasts, nice bar. Right across the street from the main drag of Canterbury. Half a block from train and bus. I had a car, and it cost me nearly £100 for the 4 days I had to park my car--it's a shame guests can't park for free or at least at a reduced rate. It's my only complaint.
by A verified traveler
Posted 7 Nov 2024
The reception staff were really helpful in moving my room. Quiet and peaceful.
Thanks.
by A verified traveler from Lisbon
Posted 20 Oct 2024 on Orbitz
Guest WiFi wasn’t working and there is no telephone network reception.
