Ratings based on 989 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
They need to upgrade their mattresses. They were hard as a rock. We did not get solid sack time.
Comment from Hotel Management
30 Dec 2024 by Shamene J. - Front Desk Manager, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 25 Dec 2024
Very friendly staff!
Comment from Hotel Management
25 Dec 2024 by Shamene J. Front Desk Manager, Hotel Management
Thank you for your review. We are happy you enjoyed your stay, and that our staff took good care of you.
by A verified traveler from Penrose
Posted 24 Dec 2024
Comment from Hotel Management
25 Dec 2024 by Shamene J. Front Desk Manager, Hotel Management
Thank you for your review
by A verified traveler
Posted 23 Dec 2024
Very clean and breakfast was good
Comment from Hotel Management
24 Dec 2024 by Shamene J. Front Desk Manager, Hotel Management
Thank you for your review. We hope to see you again in the future
by A verified traveler
Posted 20 Dec 2024
Staff was very sweet and helpful.
Comment from Hotel Management
21 Dec 2024 by Kirtricia B. - General Manager, Hotel Management
Thank you for your review. We are so happy you enjoyed your stay.
by A verified traveler
Posted 17 Dec 2024
The beds were hard as rocks, the outlet by the beds didn’t work, and one of the beds had a hair, it was probably the housekeepers since the sheets seemed clean, also the room had a musty moldy smell, and my sister is allergic to mold and she could feel it in her throat.
Comment from Hotel Management
18 Dec 2024 by Shamene J. Front Desk Manager, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 11 Dec 2024
Went to Cañon City for a Thanksgiving visit and decided to reserve a room overnight. Our stay was good and enjoyed the accommodations, the staff was friendly. We would most likely stay again if we are in town.
Comment from Hotel Management
11 Dec 2024 by Shamene J. Front Desk Manager, Hotel Management
We are happy you enjoyed your stay will us. We would love to see you again in the future.
by A verified traveler
Posted 8 Dec 2024
Ok
Comment from Hotel Management
8 Dec 2024 by Kirtricia B. - General Manager, Hotel Management
Thank you for taking the time to give us a review. We hope to see you in the future and try to exceed your expectations.
by A verified traveler
Posted 6 Dec 2024
Austin and Shameana were great, as was the maintenance and housekeeping staff, always making eye contact and saying hello in the halls. Gym was good for maintenance work, tread, elliptical and row, but a decent universal machine, though dumbells only went up to 25. Good hot tub, and a sauna that you could use water on the hot rocks. Complimentary breakfast was solid, with sausage or bacon in addition to an egg dish every morning, and the usual continental offerings. Solid.
Comment from Hotel Management
6 Dec 2024 by Kirtricia B. - General Manager, Hotel Management
Thank you for your review. We all appreciate your kind words. We are happy we could help you have any enjoyable stay. We hope to see you in the future!
by A verified traveler
Posted 4 Dec 2024
Everything was perfect to stay
Comment from Hotel Management
5 Dec 2024 by Shamene J. Front Desk Manager, Hotel Management
Thank you for your review. Come and see us again!
