Ratings based on 9 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Aug 2023
This property is unique and perfect to relax in family. I highly recommend this hotel. It has amenities and we love the campire in the nights. You do not regreat. Good drinks and food.
by A verified traveler from Canada
Posted 1 Dec 2019
Private, friendly service, excellent view, comfortable bed, well-maintained daily, clean, and in everything was in good repair. Excellent fresh food.
Comment from Hotel Management
20 Dec 2019 by Hernán León Villacorta, Hotel Management
We really appreciate your comments.
In Apart Hotel Las Cherelas, we strive to provide the best experience during your visit.
We hope to be able to receive you in a next opportunity.
by A verified traveler
Posted 1 Dec 2019 on Travelocity
Nice and comfortable service and clean place good place for relax
Comment from Hotel Management
20 Dec 2019 by Hernán León Villacorta, Hotel Management
We really appreciate your comments.
In Apart Hotel Las Cherelas, we strive to provide the best experience during your visit.
We hope to be able to receive you in a next opportunity.
by A verified traveler
Posted 5 Apr 2019 on Hotels
Comment from Hotel Management
11 Apr 2019 by Hernán León Villacorta, Hotel Management
Hala, thanks for your visit.
by A verified traveler
Posted 22 Dec 2018
Comment from Hotel Management
7 Jan 2019 by Hernán León, Hotel Management
Muchas gracias por su evaluación.
Siempre estamos en constante mejora de nuestros servicios.
by A verified traveler
Nice beach, great service but limited for price
Posted 7 Oct 2018 on HotelsWe stayed at Las Cherelas for five nights during the beginning of spring (end of September to beginning of October). The food from the restaurant was really good - lots of variety and sizeable portions - although the breakfast was more limited. The service was very good; the staff were extremely friendly, helpful and gave us lots of advice for taking trips, hiring taxis and motos or about the area in general.
We stayed in the suite with the jacuzzi and private terrace and feel that this particular package was overpriced. Firstly, the jacuzzi didn't work but this was fixed by the next day; secondly, the boiler was tiny given the size of the jacuzzi and didn't produce enough hot water for it to feel like we were getting the relaxed, comfortable experience that we paid for; thirdly, there was also a small leak in the bathroom sink that became noticeable when the mat was completely soaked after an afternoon on the beach; finally, the hotel has a range of facilities and amenities available for guests - lounge chairs, beach chairs, parasols etc - but enough for a busy weekend with families visiting.
Overall, our experience was very good due to the helpfulness and friendliness of the staff, the quality of the restaurant and the location on the beach; however, it feels a little rough around the edges for the prices and packages on offer.
Comment from Hotel Management
28 Nov 2018 by Hernán León, Hotel Management
Mr. Chris, thanks for your comments.
We have worked in all your advices.
Regards.
by A verified traveler
Lugar perfecto para un relax!!!!
Posted 12 Mar 2023 on HotelsTodo Ok , durante mi estancia, buen servicio , personal amable y atento, buena comida, excelente habitación y vista
by A verified traveler
Posted 12 May 2019
Un poco caro para lo que se ofrece.
Linda playa. Bungalow ok. Pocos servicios. Desayuno poco variado. Más que para familias, es para parejas.
Comment from Hotel Management
15 May 2019 by Hernán León Villacorta, Hotel Management
Estimada Jackelyn.
Muchas gracias por compartir sus experiencias con nosotros.
En este momento, nos encontramos preparando nuevos servicios para toda la familia. Además, estamos próximos al inicio de la temporada de avistamiento de ballenas.
Estamos seguros que en una próxima visita, notará la atención prestada a sus observaciones.
Saludos.
Hernán León Villacorta
by A verified traveler
excelente
Posted 27 Nov 2018 on Hotelslugar paradisíaco. comida excelente. lugar tranquilo . paz y armonía. limpieza.
Comment from Hotel Management
30 Nov 2018 by Hernán León, Hotel Management
Estimado Johnny:
Primero, quiero agradecerle por su visita.
Luego, quedo muy agradecido en nombre de Las Cherelas por sus amables comentarios.
Le puedo asegurar que continuaremos trabajando por brindarles más y mejores servicios.
Saludos.