Ratings based on 626 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Absolutely stunning property and we had a fabulous time. Only issue was the smell of seafood from our fridge which we raised with reception and advised they would contact housekeeping. Was still there and complained again and advised housekeeping had cleaned it. Asked if they could clean with bicarbonate soda or move rooms, and they left a bowl of vinegar in fridge instead. Helped to disguise smell which was bearable. No other issues, and 2 changes of towels during our stay
by A verified traveler from Milton
Posted 15 Nov 2024
Incredible stay. Will DEFINITELY be back
Comment from Hotel Management
21 Nov 2024 by res, Hotel Management
thank you for your review.
by A verified traveler
Posted 14 Nov 2024
Extremely happy with our stay. We were lucky enough to have received an upgrade to a waterfront apartment which was absolutely beautiful. Quiet, clean and has great air conditioning.
Some areas needed repair such as the pool tiling and bathroom cupboards.
Comment from Hotel Management
27 Nov 2024 by res, Hotel Management
thank you for your review.
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
12 Oct 2024 by res, Hotel Management
thank you for your review
by A verified traveler
Posted 9 Oct 2024
This was a beautiful property and we loved staying here. The views from our 3 storey villa were amazing. Kitchen was well equipped. There were a few maintenance issues which need addressing such as broken wardrobe drawers and a cover over the access to the workings of the bathroom spa which looked like a drawer and nearly landed on my feet when I tried to open it. One of the 3 bathrooms (master) shower water pressure wasn’t great and the door out of the shower to the outdoor shower balcony wouldn’t open. Also little things like towel hangers which were loose so you couldn’t use them. But the place was so beautiful we overlooked these things. The staff were very welcoming and friendly and helpful, especially those in the breakfast restaurant and the Whispers bar. We would stay here again.
Comment from Hotel Management
12 Oct 2024 by res, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 30 Sep 2024
Amazing property with plenty of space and luxurious feel
Comment from Hotel Management
7 Oct 2024 by res, Hotel Management
thank you for your review
by A verified traveler
Posted 8 Sep 2024
parking, rooms were spacious and clean.
Comment from Hotel Management
18 Sep 2024 by res, Hotel Management
thank you for your review.
by A verified traveler
Posted 25 Aug 2024
Views were spectacular. Breakfast was lovely and included. Street is very dark. Close to everything
Comment from Hotel Management
26 Aug 2024 by res, Hotel Management
thank you for your feedback, we are glad you enjoyed your stay.
by A verified traveler
Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
17 Aug 2024 by res, Hotel Management
thank you for your review.
by A verified traveler
Posted 16 Aug 2024 on Wotif
Awesome location, great views and only short walk into Airlie
Comment from Hotel Management
17 Aug 2024 by res, Hotel Management
thank you for your review, we look for to welcoming you back to Mirage.
