Ratings based on 758 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
No Wi-Fi
Comment from Hotel Management
17 Nov 2024 by Kellie | Guest Service Manager, Hotel Management
Thank you for taking the time to leave a review! We’re glad to hear you enjoyed your stay. We sincerely apologise for the inconvenience caused by the lack of Wi-Fi during your visit. We understand how important connectivity is, and we're upgrading our WIFI during your stay improving our service to ensure a better experience for future guests. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. We hope to have the chance to welcome you back soon and provide a more seamless experience.
by A verified traveler
Posted 1 Nov 2024
Very high standard property. Lovely staff. Nothing to much trouble. Apartment was equipped with everything you may need and more.
Comment from Hotel Management
4 Nov 2024 by Kellie | Guest Service Manager, Hotel Management
Dear Paula,Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and found our property to be of such high standard. Our staff works hard to ensure every guest feels welcomed and comfortable, so it’s wonderful to know that their efforts made a positive impact on your experience.We’re also glad you appreciated the apartment’s amenities! We strive to provide everything our guests might need for a perfect stay. We hope to welcome you back soon!
by A verified traveler
Posted 16 Sep 2024
Staffs are great
Comment from Hotel Management
17 Sep 2024 by Kellie | Guest Service Manager, Hotel Management
Hi Kanden,Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a positive experience and that our staff made a lasting impression. It’s our goal to provide exceptional service and make every stay memorable, so your kind words are truly appreciated. We look forward to welcoming you back on your next trip!
by A verified traveler from WORONGARY
Posted 11 Sep 2024
A bit out of town, unless you're a walker, but the local taxi service is really fast if you book thru the app. Marina Shores itself was a prefect accommodation for us, plenty of space with great views would stay there again.
Comment from Hotel Management
16 Sep 2024 by Kellie | Guest Service Manager, Hotel Management
Hi Joanne,Thank you so much for your thoughtful review! We’re delighted to hear that you enjoyed your stay at Marina Shores and found the space and views to your liking. It’s great to know that the local taxi service was convenient for you, too.We look forward to welcoming you back in the future!
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Kellie | Guest Service Manager, Hotel Management
Hi Sara,Thanks for your star rating review.Hope to see you again soon.Happy TravelsKellie Guest Services
by A verified traveler
Posted 21 Aug 2024 on Wotif
Great views and well presented
Comment from Hotel Management
26 Aug 2024 by Kellie | Guest Service Manager, Hotel Management
Hi Diana,Thanks for taking the time to leave your great feedback.So happy to hear you enjoyed your stay & our well presented apartments and great views.Hope to see you back again on your next holidays.Happy TravelsKellie Guest Services
by A verified traveler
Posted 17 Aug 2024 on Wotif
We loved our stay at Marina shores, great location,plenty of parking and easy walk into town, reception staff were friendly and welcoming helping book our island tour, highly recommend
Comment from Hotel Management
17 Aug 2024 by Guest Service Team, Hotel Management
Thank you so much for your lovely review, this is fantastic motivation for our team. We would love to welcome you back again in the future. Kind regards Bebe Guest Services.
by A verified traveler
Posted 30 Jul 2024 on Wotif
The property felt like home for our short stay. So close to everything we needed, beds were the best we have had in all of Queensland. Drawbacks - the noise from the street was more than expected and the internet was very poor. Sadly I couldn’t work or stream videos in the evening. Overall, a great place and some back again.
Comment from Hotel Management
13 Aug 2024 by Charlie | Guest Services, Hotel Management
Good morning Bob, thank you so much for your wonderful review. We are in the process of upgrading our internet infrastructure. Thank you again, we'd love to welcome you back in the future.
by A verified traveler
Posted 6 Jul 2024
Comment from Hotel Management
7 Jul 2024 by Charlie | Guest Services, Hotel Management
Thank you very much for your review, Jamy. It was so lovely to meet you and your daughter. I hope your Whitsunday getaway was memorable!
by A verified traveler
Amazing stay at Marina Shores property!
Posted 6 Jul 2024 on HotelsExcellent stay at Marina Shores! The room exceeded our expectations very spacious and clean. The front desk staff Charlie and Bebe were very helpful in assisting us with all our queries. The location is perfect! Quiet and lovely running/walking path very close to the property. Not far from restaurants, Lagoon and Main Street of Airlie Beach. I wouldn’t hesitate to stay there again.
Comment from Hotel Management
6 Jul 2024 by Charlie | Guest Services, Hotel Management
Good afternoon Angela, thank you for making our day with your wonderful review! We are so appreciative that you found our service, location and ambience worthwhile. It was lovely to meet you, I hope to host you again one day.
