Ratings based on 509 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Herndon
Posted 23 Nov 2024
Comment from Hotel Management
17 Dec 2024 by Jerry, Hotel Management
Bonjour Vera , Nous vous remercions d avoir choisi notre hotel pour votre séjour à cannes , un peu triste que vous nous ayez offert 3/5 en cette fin d année , la plus mauvaise note depuis 5 ans sur Expedia et sans aucune explication .Nous essayons d offrir le meilleur du meilleur à chacun de nos clients et vos commentaires détaillés nous permettent de nous améliorer mais là c est juste une mauvaise note , nous tenons donc à nous excuser pour ce mauvais séjour , merci jerry
by A verified traveler
Posted 16 Nov 2024
It was lovely!
Comment from Hotel Management
18 Nov 2024 by Jerry, Hotel Management
Dear Rana,We thank you very much for offering us such a beautiful note,we are a small charming family hotel located in the center of Cannes, everything is easily done on foot,we strongly advise our dear customers to choose our rooms with a view of the garden, they are much brighter and larger than our rooms on the courtyard side and they are the favorite rooms of our dear loyal customers,We already hope to have the chance to see your pretty smile again every morninga big thank youJerry Julie Slavica Stéphanie and all our charming team (here for you)
by A verified traveler
Posted 26 Oct 2024
Best place to stay in Cannes
Comment from Hotel Management
11 Nov 2024 by Jerry, Hotel Management
Hello Zlata,We thank you for your kindness in offering us this beautiful note,we try with each of our customers to also offer you kindness before and during your stay,we are a small charming family hotel located in the center of Cannes,everything is so easy to do on foot,We strongly advise our customers to choose our garden side rooms because they are much brighter and larger than our courtyard side rooms and they are the favorite rooms of our many loyal customers.we are delighted that you enjoyed everything and we are already looking forward to welcoming you again and againA Big Thank YouJerry Julie Slavica Stéphanie and all our charming team (here for you)
by A verified traveler
Posted 25 Oct 2024
Elegant hotel in the centre of Cannes.
Comment from Hotel Management
11 Nov 2024 by Jerry, Hotel Management
Hello Roman,We thank you for your kindness in offering us this beautiful note,we try with each of our customers to also offer you kindness before and during your stay,we are a small charming family hotel located in the center of Cannes,everything is so easy to do on foot,We strongly advise our customers to choose our garden side rooms because they are much brighter and larger than our courtyard side rooms and they are the favorite rooms of our many loyal customers.we are delighted that you enjoyed everything and we are already looking forward to welcoming you again and againA Big Thank YouJerry Julie Slavica Stéphanie and all our charming team (here for you)
by A verified traveler from Seattle
Posted 24 Oct 2024
Staff were warm and kind, location is great, room was clean and comfortable.
Comment from Hotel Management
11 Nov 2024 by Jerry, Hotel Management
Hello Toby,We thank you for your kindness in offering us this beautiful note,we try with each of our customers to also offer you kindness before and during your stay,we are a small charming family hotel located in the center of Cannes,everything is so easy to do on foot,We strongly advise our customers to choose our garden side rooms because they are much brighter and larger than our courtyard side rooms and they are the favorite rooms of our many loyal customers.we are delighted that you enjoyed everything and we are already looking forward to welcoming you again and againA Big Thank YouJerry Julie Slavica Stéphanie and all our charming team (here for you)
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Jerry, Hotel Management
Chère Hélène , Nous vous remercions d avoir choisi notre hotel pour votre petit séjour à cannes , C est plus difficile de vous remercier pour cette mauvaise note de 2/5 sans commentaire , vous aviez réservé une chambre économique sans balcon vue cour , ce sont nos plus petites chambres et nous avons mis un descriptif complet pour cette chambre et même dans le nom de la chambre " économique " afin que nos chers clients ne soient pas déçus , le 1er 2/5 depuis 3 ans c est triste alors que vous n avez même pas pris la peine de nous faire une critique constructive sur le questionnaire de satisfaction reçu aprés votre séjour mais juste 2/5 ,la prochaine fois , si nous avons la chance qu il y ait une prochaine fois , essayez plutot de choisir une chambre au lieu de choisir le 1er prix et optez pour une chambre avec balcon ou terrasse vue sur le jardin , elles sont nettement plus lumineuses et plus grandes et ce sont les chambres préférées de nos chers clients fidéles car nous espérons avoir une 2éme chance qui je suis sûr sera plus concluante que ce séjour en économique , Belle Journée Merci Jerry
by A verified traveler
Posted 2 Oct 2024 on Hotels
Comment from Hotel Management
3 Oct 2024 by Jerry, Hotel Management
Hello ,We sincerely thank you for this excellent rating,we consider the Hotel de Provence as a large family home to welcome our guests as members of the family,we strongly advise our customers not to choose the lowest price but to choose a room with a view of the garden because they are much brighter and larger because we already hope to have the chance to see you again again and againa big but big Thank youJerry Julie Slavica and all our charming team (here for you)
by A verified traveler
Posted 27 Sep 2024 on Hotels
Comment from Hotel Management
1 Oct 2024 by Jerry, Hotel Management
Cher Ken , Nous vous remercions pour cette excellente note , cela nous fait très plaisir , nous sommes des passionnés de l hotellerie , c est tant un réel plaisir de vous accueillir et tant une tristesse quand vous partez , vos sourires chaque matin nous manquent déjà , nous avons déjà hâte de vous revoir encore encore et encore ,un grand merci Jerry Julie Slavica et toute notre charmante équipe (here for you )
by A verified traveler
Posted 23 Sep 2024 on Hotels
It was an amazing experience from the check-in till check out. Great people !!!!
Comment from Hotel Management
24 Sep 2024 by Jerry, Hotel Management
Hello Halil Suha,We thank you for giving us this excellent rating,we try to offer the best of the best to each of our customers and this excellent rating moves us,we highly recommend our rooms with a view of the garden, they are much brighter and larger than our rooms on the courtyard side, they are also the favorite rooms of our dear loyal customers,we are delighted that you enjoyed everything and we already hope to have the chance to see you again again and againbecause you will always be welcome,Thank youJerry Julie Slavica and all our charming team (here for you)
by A verified traveler from Oshawa
Posted 20 Sep 2024
This is my only choice when I stay in Cannes. I am a repeat client and feel so welcomed and at home everytime I arrive. The staff is lovely, the location is perfect being just minutes from the Beach, La Croisette, Restaurants, Shopping, Grocery and the Train Station. The view to the garden and path from the balcony is beautiful!
I also love my complementary glass of wine nightly.
I highly recommend this property and can’t wait to go back.
Please say hello to my friends at Hötel De Provence from me when you go!
Comment from Hotel Management
23 Sep 2024 by Jerry, Hotel Management
Dear Robin,We thank you for taking the time to give us this excellent rating,we try to offer the best of the best to each of our customers,we strongly advise our dear customers to choose our rooms with balcony or terrace offering the view of the garden, they are much brighter and larger and these are the favorite rooms of our many loyal customers,We are delighted that you enjoyed everything and we hope to have the chance to see you again again and againa big Thank youjerry Julie Slavica and all our lovely team (here for you)
