Ratings based on 269 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Cliffside Park

This traveler left a rating score only Posted 19 Oct 2024
5 out of 5
by A verified traveler

Posted 25 Sep 2024
Nice suite! Excellent service
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Sep 2024
3 out of 5
by A verified traveler

Posted 14 Sep 2024
.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Aug 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2024
2 out of 5
by A verified traveler

Posted 14 Aug 2024
This building is bedrooms with a single receptionist. No amenities, bar or breakfast room. A bedroom delivery breakfast service was €20 for pastries and 1 coffee (no cappuccino option). Incredibly expensive. Probably bussed in from outside. How has it got 4 stars without any services???? Nowhere on the listings does it state there is no bar, dining or other common rooms. I’m astonished and would not have booked at £400 !!!! per night for just a bedroom. Aircon very sluggish at 19 degrees unchangeable. Towels for only one person. Coffee machine capsules given out by begging the lady sitting at the desk one at a time. I am completely disappointed and can’t believe it has 4 stars??? For what. Someone please inform me.
3 out of 5
by A verified traveler

Service was not good

Posted 30 Jul 2024 on Hotels
The staff were very disorganized. They first gave me a room and when I opened the door, there someone already staying in there. They seemed unbothered by this and then after waiting another 30 mins, they gave me another room but with the wrong bed type. I had booked a room with a queen bed and I they give me a room with two single beds. They seemed completely flustered and disorganized and had no proper management.
1 out of 5
by A verified traveler

Posted 23 Jul 2024
Comment from Hotel Management
15 Aug 2024 by CLARISSE WILSON - FRONT DESK MANAGER , Hotel Management
Dear MONICA , Thank you for taking the time to share a feedback with us. . We do hope to have the pleasure of seeing you again soon and change your recent impression. Sincerly your , Clarisse Wilson Front Desk Manage
Back to Hotel Details Showing Reviews 1 - 10 of 269 Next