Ratings based on 959 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Everything was great. Proper room, very good location of the hotel, close to the Santa Lucia train station. Delicious breakfast!
5 out of 5
by A verified traveler

Posted 15 Nov 2024
Great place to stay, staff is really nice
4 out of 5
by A verified traveler from FREMONT

This traveler left a rating score only Posted 15 Nov 2024
5 out of 5
by A verified traveler

Posted 11 Nov 2024
The location was great. It was a three minute walk from the train station. Every staff we encountered was wonderful and helpful. The breakfast was also included with our price. Shower was nice, and the water was hot the tea I like but of course you can adjust the temperature of the water. We stayed close to the train station so that we can depart early in the morning. Walk to San Marco square about 30 minutes and a lot of shops on the way. If you don’t want to walk there is the water taxi that is 9.50 Euros to go to San Marco Square.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Nov 2024
5 out of 5
by A verified traveler from San Diego

This traveler left a rating score only Posted 5 Nov 2024
5 out of 5
by A verified traveler

Posted 30 Oct 2024
Great location
5 out of 5
by A verified traveler

Posted 27 Oct 2024
This place is a gem. Warm and welcoming with fantastic decor. It's very close to the train, like a 7-minute walk. It's off a little pathway. If you have trouble falling asleep, ask for a room that does not overlook the pathway. It didn't bother me much but still a consideration with people walking past on the stone road talking and laughing while you are trying to sleep. I loved my room. It was decorated well with fantastic sequence wall coverings, beamed ceilings, and a glass chandelier. They considered moody lighting for relaxation. The service was very friendly and helpful. Breakfast was ok. I would stay there again in a heartbeat.
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Great
5 out of 5
by A verified traveler

Posted 25 Oct 2024
Awesome staff, special property (former monastery) and only minutes from the Ferrevia vaporetto station (#2)