Ratings based on 997 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Too hot to sleep.
Posted 4 Apr 2021 on HotelsThe thermostat did not work, making the room too hot to sleep despite opening the windows.Several attempts to contact the hotel went unanswered.Left after one night of two night stay as I was feeling ill due to lack of sleep.Getting to room was an obstacle course due to mattresses in hallway from renovations.Hallways were filthy due to renovations.The room itself was fairly clean though. Can not recommend due to lack of management feedback or concern.
by A verified traveler
Posted 1 Apr 2021
When we arrived, Expedia hadn’t booked us into the hotel. So we had no reservations the hotel, even though I had a reservation number. Plus there wasn’t anyone at the front desk, had to call to get service! The girl that cam to help me was wonderful! It took her about a half hour to get us checked in by calling Expedia! Expedia still didn’t help her with our booking! This was more of a Expedia issue!
Hotel was very run down from my last stay about 6 years ago! Would book this hotel ever again! Not sure I’ll us Expedia again either!
by A verified traveler
Posted 29 Mar 2021
The suites are smaller but are perfect for 2 to 4 ppl. Underground parking was easy access in and out. No bbq or chairs on our patio & there was some construction but no bother to stay. Pillows are hard, beds are good & had all amenities we needed.
by A verified traveler
Nice 3 day stay
Posted 21 Mar 2021 on HotelsWe stayed in a room with kitchen and private bedroom. It was clean and spacious. Very private, with a balcony and amazing views. I will be coming here again for sure.
by A verified traveler
Posted 18 Mar 2021
Booked and paid for a suite. Then an hour before we were going to leave for Canmore I got a phone call and was told they were sold out and that we were going to be switched to a standard Queen room. After saying that was not ok and waiting for another hour we ended up with the room we booked. Gong show. Showed up and nobody was at the office. Finally found someone and after getting our room keys they didn’t work.
by A verified traveler
Posted 17 Mar 2021 on Hotels
This hotel was very clean, quiet, with a comfortable bed. Staff was friendly and was easy to get settled. Room was much smaller than I expected with no secondary seating. Photos definitely made it seem larger. While I had a great stay the price point for such a small room can be steep
by A verified traveler
Affordable and spacious.
Posted 14 Mar 2021 on HotelsStay was good, unit was a little older but clean and comfortable. We were expecting two twin beds and a queen in a two bedroom but there was two queens one in each bedroom and a pullout couch. So it was fine and supported our family needs but there were no extra blankets for the pullout couch. Luckily we had an extra blanket with us. We would stay there again.
by A verified traveler
Posted 5 Mar 2021
Location was good. Pullout coach was dirty with clothing and food left behind when you pulled it out the mattress was stained - gross!
by A verified traveler from Alberta
Posted 1 Feb 2021
The only thing I didn’t like was the bed as it was to soft and we both sunk to the middle. Other than that everything was good .
by A verified traveler from Calgary
Posted 16 Jan 2021
Nice property, our bed was way to soft and had a terrible sleep
