Ratings based on 2,880 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2024
All over good
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
14 Dec 2024 by BWP FOM, Hotel Management
Thank you for sharing a great rating with us Lonna. Have a wonderful day.
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
13 Dec 2024 by BWP GM, Hotel Management
Thanks for rating your recent stay with us Cindy. I am pleased to see that you enjoyed our hotel.
by A verified traveler
Posted 12 Dec 2024
Loved the upgrade
Comment from Hotel Management
12 Dec 2024 by BWP GM, Hotel Management
Thanks for your review and five star rating Cynthia.
by A verified traveler
Posted 12 Dec 2024
Breakfast 2/5, definitely needs to be worked on. Our room was in the basement and our window was so high up we couldn’t see outside. The front desk gentleman was very polite and helpful. Overall for a few nights it’s not a bad place to stay. 5 min drive to local downtown Canmore.
Comment from Hotel Management
12 Dec 2024 by BWP GM, Hotel Management
Thanks for reviewing your recent stay Kristina. All of our standard rooms are located in the lower level of the hotel and have a small basement style window. This information is clearly listed on the Expedia website.
by A verified traveler
Posted 12 Dec 2024
Easy to access , clean. Friendly staff
Comment from Hotel Management
12 Dec 2024 by BWP GM, Hotel Management
Thanks for the review and five star rating Leah.
by A verified traveler
Posted 11 Dec 2024
There was not much equipment in their gym as well as their sauna was out of service. Breakfast was good. Rooms were nice and loved the fireplace. Towels were always available at the pool area and staff were very friendly.
Comment from Hotel Management
11 Dec 2024 by BWP GM, Hotel Management
Thanks for reviewing your recent stay with us. I am pleased to see that you enjoyed our hotel. We are currently planning a gym renovation and our sauna should be back in service very soon.
by A verified traveler
Posted 10 Dec 2024
It was clean and the staff was friendly.
Comment from Hotel Management
10 Dec 2024 by BWP GM, Hotel Management
Thanks for your review and five star rating Lily.
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
10 Dec 2024 by BWP GM, Hotel Management
Thanks for the five star rating Toni.
by A verified traveler from Scarborough
Posted 9 Dec 2024
Modern amenities, good hot food, friendly staff.
Comment from Hotel Management
9 Dec 2024 by BWP FOM, Hotel Management
Thank you for your review Maria. I am pleased to see that you enjoyed your stay at our hotel.
