Ratings based on 984 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Guest Services, Hotel Management
Dear Gerard,Thank you for taking the time to leave us a review on Expedia and for rating your stay 4 out of 5! We're glad to know you had an enjoyable experience with us!If there's anything we can do to make your next stay even better, we’d love to hear your suggestions. Your feedback helps us continue to improve and provide the best possible experience for our guests.We hope to have the pleasure of welcoming you back soon!Best regards,Guest Services
by A verified traveler
Posted 20 Nov 2024
We loved the stay there and room service was great
Comment from Hotel Management
20 Nov 2024 by Guest Services, Hotel Management
Dear Anne Jude Mary,Thank you so much for your glowing 5-star review! We’re delighted to hear that you loved your stay with us and enjoyed our room service.Our team takes great pride in providing a memorable experience for our guests, and your kind words are truly appreciated. We hope to welcome you back again soon for another exceptional stay!Warm regards,Guest Services
by A verified traveler
Posted 18 Nov 2024
Walking distance to shops and Restaurants
Comment from Hotel Management
18 Nov 2024 by Guest Services, Hotel Management
Dear Andrew,Thank you for sharing your experience! We're delighted that you appreciated the convenient location within walking distance to shops and restaurants.We hope to welcome you back soon for another enjoyable stay.Best regards,Guest Services
by A verified traveler
Posted 17 Nov 2024
not a bad spot for the price , having to pay for 2 nights i didnt stay because of 72 hour notice policy was ridiculos
Comment from Hotel Management
18 Nov 2024 by Guest Services, Hotel Management
Dear John,Thank you for your feedback. While we’re glad you found the pricing reasonable, we regret that our cancellation policy caused inconvenience. Our 72-hour notice policy aims to ensure fairness for all our guests, but we understand it may not align with every situation.We appreciate your understanding and hope to serve you better in the future.Best regards,Guest Services
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Guest Services, Hotel Management
Dear Alex,Thank you for sharing your feedback with us. We strive to ensure a positive experience for each of our guests, and your comments are valuable in helping us improve. We hope to welcome you back in the future for an even better stay.Warm regards,Guest Services
by A verified traveler
Posted 14 Nov 2024
Nice and clean place to stay in Canmore.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Guest Services, Hotel Management
Dear Susan,Thank you for your 5-star review! We’re thrilled to know that your stay met your expectations. We look forward to welcoming you back soon for another great experience.Warm regards,Guest Services
by A verified traveler
Posted 13 Nov 2024
Good location. Affordable price
Comment from Hotel Management
13 Nov 2024 by Guest Services, Hotel Management
Dear Zbigniew,Thank you for your wonderful review! We’re delighted to hear you enjoyed our location and found our pricing to be accommodating. Your satisfaction is very important to us, and we look forward to welcoming you back for another pleasant stay.Warm regards,Guest Services
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Guest Services, Hotel Management
Thank you, Gavin, for your 5 out of 5 rating. We’re delighted to hear that your stay with us was a positive experience. Your feedback is highly appreciated, and we look forward to the pleasure of welcoming you again soon.Warm regards,Guest Services
by A verified traveler
Posted 12 Nov 2024
Clean, perfect for a quick stay
Comment from Hotel Management
13 Nov 2024 by Guest Services, Hotel Management
Dear Harold,Thank you for the 5 out of 5 rating. We’re pleased to hear you found the accommodations clean and ideal for a quick stay. We look forward to hosting you again in the future.Warm regards,Guest Services
