Ratings based on 1,050 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from calagry
Posted 23 Nov 2024
Very nice
by A verified traveler
Posted 21 Nov 2024
20 feet away from the train track.
Comment from Hotel Management
21 Nov 2024 by Basecamp Guest Services, Hotel Management
Hi Tanya Thank you for taking the time to share your thoughts and feedback. We are terribly sorry for any noise disturbance caused by the railway. We hope you would give us another chance in the future to provide you the best experience you deserve.
by A verified traveler
Posted 20 Nov 2024
Our staff enjoyed staying here
Comment from Hotel Management
20 Nov 2024 by Basecamp Guest Services, Hotel Management
Hi Angela We are thrilled we made an impression on your staff. We look forward to welcoming you back in the future.
by A verified traveler from Edmonton
Posted 17 Nov 2024
Property is slightly outdated but the staff was very responsive and helpful
Comment from Hotel Management
18 Nov 2024 by Kris, Hotel Management
Thank you for your feedback! We’re actively working on enhancing our beautiful resort to ensure an even better experience for our guests. Smart TVs are on their way, rooms are being freshly painted, and new fixtures are being added—exciting changes are happening! We're so glad our team made a great impression and hope to welcome you back to Canmore again soon so you can see the updates firsthand!
by A verified traveler
Posted 16 Nov 2024
I was given an extra parking spot which was available to park my mate's car. I really appreciated the staff for this. Very friendly. Great weekend
Comment from Hotel Management
16 Nov 2024 by Kris, Hotel Management
Thank you for your kind words! We're glad to hear you had a great weekend and that our team could assist you.
by A verified traveler from Sherwood Park
Posted 15 Nov 2024
Nice room, nice parking spot, very good stay
Comment from Hotel Management
16 Nov 2024 by Basecamp Guest Services, Hotel Management
Hi SkyllarWe are thrilled to hear you had a wonderful stay with us. See you on your next visit.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Basecamp Guest Services, Hotel Management
Hi UmangThank you for staying and rating us. We appreciate it.
by A verified traveler
Posted 12 Nov 2024
We loved our stay at Basecamp! Beautiful property with great accommodations and room for everyone! Large kitchen with big table perfect for playing games. Cozy rooms and very clean! Easy to walk all throughout Canmore! Would love to stay here again.
Comment from Hotel Management
13 Nov 2024 by Basecamp Guest Services, Hotel Management
Hi JalayneWe are Glad you had a memorable stay with us. We look forward to your next visit.
by A verified traveler
Posted 9 Nov 2024
The people above us was just really loud on our last day. I guess they don’t care about the “quiet time” policy.and wifi is a bit slow. Overall its good. Thanks!
Comment from Hotel Management
13 Nov 2024 by Basecamp Guest Services, Hotel Management
Hi Julio We are sorry to hear about your experience with the neighboring unit during your visit as well as for the WIFI speed. We hope you would give us another chance in the future to provide with the best experience you deserve.
by A verified traveler
Posted 6 Nov 2024
We always stay in Basecamp whenever we go to Canmore.
Comment from Hotel Management
6 Nov 2024 by Basecamp Guest Services, Hotel Management
Hi MaricarWe Thank you for your loyalty. We are glad to hear you enjoy your stay with us every time you visit Canmore. We look forward to to welcoming you back in the future.
