Ratings based on 1,112 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2025
by A verified traveler
Posted 3 Jan 2025
Great
by A verified traveler
Posted 3 Jan 2025
Great place to stay in Canmore. Good staff, cozy atmosphere, comfy beds, and good size rooms. Nice view of the moutnains from the window! Would stay again!
by A verified traveler
Posted 3 Jan 2025
Affordable and quiet (outside of the train), and the staff were very friendly with any questions. Ran a little short on hot water one morning, but otherwise it was very good
by A verified traveler
Posted 1 Jan 2025
Easy check in and very surprised at how lovely the room is. Clean and spacious.
Comment from Hotel Management
1 Jan 2025 by Basecamp Guest Services, Hotel Management
Hi ShannonThank you for your wonderful review. We are glad we met your expectations. We can't wait to welcome you back in the future.
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Basecamp Guest Services, Hotel Management
Hi DennisThank you for staying and rating us. We truly appreciate it.
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Basecamp Guest Services, Hotel Management
Hi Jared Thank you for staying and rating us. We sincerely appreciate it.
by A verified traveler
Posted 27 Dec 2024
They said they had breakfast. They didn't. But the biggest gripe I have is the property is right next to railroad tracks.
The freight train woke me up at 4:30 in the morning...and that is me sleeping without my hearing aids.
Comment from Hotel Management
31 Dec 2024 by Basecamp Guest Services, Hotel Management
Hi Rhona Thank you for taking the time to share your thoughts and feedback. We are sorry for any inconvenience caused by the discontinuation of the Grab n Go breakfast basket as well as for any disturbance caused by the railway noises. We understand how disruptive an early morning disturbance like a freight train can be, especially when it affects your sleep. we hope you would consider staying with us in the future for an even better stay.
by A verified traveler
Posted 26 Dec 2024
The hotel was clean, staff was friendly and it had lots areas to hang out. Only downside I’d say is the parking is limited for full side suvs and trucks. Spots are very tight
Comment from Hotel Management
28 Dec 2024 by Basecamp Guest Services, Hotel Management
Hi Samantha We are thrilled your stay was fantastic and glad that we have met your expectations. We look forward to welcoming you back in the future.
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Basecamp Guest Services, Hotel Management
Hi Simran Thank you for taking the time to leave a rating. We appreciate it.
