Ratings based on 93 Verified Reviews

4.5 out of 5
82% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 20 Jun 2024 on Hotels
Mattresses and bed frames were of the worse possible quality and confort, we all had difficulty falling and staying asleep. Staff was friendly and helpful and breakfast was very good.
4 out of 5
by A verified traveler

God value

Posted 7 Jul 2020 on Hotels
Nice and very clean hotel in Canillo, Andorra, away from the noisy main road. The suite was large, comfortable and luminous. The bedroom was a bit small though. Breakfast was good. Good value for money.
Comment from Hotel Management
2 Aug 2020 by Luke, Hotel Management
Thank you for your opinion!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Feb 2020 on Hotels
4 out of 5
by A verified traveler

Fabulous place but need to replenish food

Posted 27 Oct 2019 on Hotels
We loved our room which was spacious, clean and quiet. The fellow who checked us in was very friendly and helpful. We enjoyed walking around the town of Canillo and found some good trails to hike. The only negative thing we have to say about our experience was that when we arrived for breakfast (2 hours into the 3 hour window), they had run out of some of the foods or there were only the dregs left and no one replenished the buffet despite another 5 couples entering for breakfast afterwards.
4 out of 5
by A verified traveler from Haifa, Israel

Posted 22 Oct 2019
Friendly and serviceable staff. The room was spacious but the kitchen was not well equipped (lack of basic things like a towel, salt & pepper, a serving bowel). Breakfast was OK but could be better: the coffee machine could be with REAL hot milk instead of powder-based sweetened milk), various kinds of cheese instead of only one (for the vegetarians and not only), SLICED tomatoes and some more vegetables, etc.
5 out of 5
by A verified traveler

Always a great welcome and Stay

Posted 10 Oct 2019 on Hotels
Have stayed here a number of times now, and always receive a very special welcome. All the rooms are comfortable with wonderful views across the mountains. Hotel is very clean as is the gym and spa area. Breakfast is excellent. Will be staying again in the future.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Aug 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jul 2019 on Ebookers
5 out of 5
by A verified traveler

Greal hotel to explore Canillo

Posted 1 Jul 2019 on Hotels
The hotel on the hillside near Canillo town, distance is certainly not frustrating to cover by car. We lived in apartments which are very spacious and makes you feel really comfortable. You can find various places for hiking less than 10 km from the hotel, we've chosen the end of Ransol Valley for start of hiking. After return sauna and Jacuzzi (which are free) crowns a beautiful summer day. You can find a lot of booklets what to do around. Friendly staff, although their English shall be improved. Breakfast, Wi-Fi - all very well. Very spacious parking - surely enough for all the guests.
5 out of 5
by A verified traveler from Boston

Posted 28 May 2019
Very clean and spacious. Friendly staff. Good breakfast. Sauna is fantastic.
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