Ratings based on 3 Verified Reviews
3.3 Room cleanliness
4.7 Service & staff
4.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
トイレ、シャワー、水回りが汚い部屋でした 蚊が常に入ってきます トイレはつまります シャワーはお湯が出ない時があります 高さが高すぎてセルフで浴びる感じで難しい スタッフは優しくありがたかったです 朝食が毎日無料で美味しかったです プールがステキでした
Comment from Hotel Management
20 Oct 2024 by Adella Donna, Hotel Management
Dear Naho Fukuda,Thank you for taking the time to provide your feedback. We sincerely apologize for the issues you experienced during your stay, particularly with the cleanliness of the bathroom and the trouble with the toilet, shower, and mosquitoes. We will address these concerns with our team to ensure they are resolved promptly.We are glad to hear that you enjoyed our staff's hospitality, the daily breakfast, and our pool. Your kind words motivate us to improve our services further.We appreciate your valuable input and hope to have the opportunity to welcome you back for a better experience in the future.Kind regards,Adella DonnaReservation Team - The Tunjung Boutique Resort
by A verified traveler
Posted 9 Jun 2024 on Ebookers
Well
by A verified traveler
Posted 7 Jan 2024 on Hotels