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Don Ramon Hotel & Spa

4.0 star property
Art Deco hotel with a full-service spa and free breakfast

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Photo gallery for Don Ramon Hotel & Spa

Enjoy a tranquil meal amidst lush greenery and serene surroundings.
Stroll through the serene garden, lined with lush greenery and a tranquil message.
Relax in a serene space with a large bathtub, fireplace, and TV, surrounded by elegant curtains and a chandelier.
Indulge in a self-service dining experience with a variety of sweet and savory options.
Relax in a spacious room with a hot tub and a comfortable bed.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Parking included
  • Room service

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Comfort Room

1 bedroom, premium bedding, minibar, in-room safe

Comfort Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Honeymoon Room

1 bedroom, premium bedding, minibar, in-room safe

Honeymoon Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite

Highlights

Individually furnished
Individually decorated
Fireplace
Private hot tub
Air conditioning
Free cribs/infant beds
LCD TV
Clothes dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

1 bedroom, premium bedding, minibar, in-room safe

Executive Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

1 bedroom, premium bedding, minibar, in-room safe

Premium Suite

Highlights

Individually furnished
Individually decorated
Fireplace
Private hot tub
Air conditioning
Free cribs/infant beds
TV
Clothes dryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Free cribs/infant beds
TV
Clothes dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

1 bedroom, premium bedding, minibar, in-room safe

Grand Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed and 2 Twin Trundle Beds

View all photos for Family Shared Dormitory

1 bedroom, premium bedding, minibar, in-room safe

Family Shared Dormitory

Highlights

Air conditioning
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Large Twin Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Design Room

1 bedroom, premium bedding, minibar, in-room safe

Design Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
Rua José Pedro Piva, 745, Canela, RS, 95680-000

What's nearby

  • Parque Terra Magica Florybal - 14 min walk - 1.2 km
  • Dreamland Wax Museum - 4 min drive - 2.7 km
  • Gramado Covered Street - 9 min drive - 6.6 km
  • Gramado Central Avenue - 9 min drive - 6.6 km
  • Snowland Park - 17 min drive - 14.4 km

Getting around

  • Salgado Filho Intl. Airport (POA) - 149 min drive

Restaurants

  • ‪Lá Em Casa - ‬18 min walk
  • ‪Olimpia Restaurante - ‬2 min drive
  • ‪Pappardelle - ‬2 min drive
  • ‪Brandy Bar - ‬14 min walk
  • ‪Sala do Lago - Grande Hotel Canela - ‬3 min drive

About this property

Don Ramon Hotel & Spa

Upscale family-friendly hotel near Parque Terra Magica Florybal
Located close to Space Adventure Canela and Roda Canela, Don Ramon Hotel & Spa provides free full breakfast, a free daily manager's reception, and an art gallery on site. Indulge in thalassotherapy, aromatherapy, and hydrotherapy at Spa Holgar D´Alma, the onsite spa. Be sure to enjoy a meal at Restaurante La Vanguardia, the on-site restaurant. Yoga classes are offered at the health club; other things to do include hiking/biking. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • Free self parking
  • Limo/town car service, babysitting (surcharge), and luggage storage
  • A 24-hour front desk, massage treatment rooms, and wedding services
Room features
All guestrooms at Don Ramon Hotel & Spa include comforts such as premium bedding and pillow menus, as well as perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Baby baths and childcare services
  • Bathrooms with designer toiletries and hair dryers
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Restaurante La Vanguardia

Things to do

  • Art gallery
  • Books
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • TV in common areas
  • Wine tasting room
  • Yoga classes

Family friendly

  • Baby bath
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Champagne service
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Dryer
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 125.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: BRL 350 per person (roundtrip)
  • Rollaway bed fee: BRL 125.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Don Ramon Spa e
Don Ramon Spa e Canela
Don Ramon Spa e Pousada
Don Ramon Spa e Pousada Canela
Don Ramon Pousada Canela
Don Ramon Pousada
Don Ramon Canela
Don Ramon Pousada Hotel Canela
Don Ramon Pousada Hotel
Don Ramon Pousada Spa
Don Ramon Pousada Spa
Don Ramon Hotel & Spa Hotel
Don Ramon Hotel & Spa Canela
Don Ramon Hotel & Spa Hotel Canela
Pousada Don Ramon Spa Holgar D'Alma Charm Collection

Frequently asked questions

Is Don Ramon Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Don Ramon Hotel & Spa?

Self parking is free at this property.

What time is check-in at Don Ramon Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Don Ramon Hotel & Spa?

Check-out is at noon.

Does Don Ramon Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BRL 350 per person applies.

Where is Don Ramon Hotel & Spa located?

This family-friendly Canela hotel is located near the airport, within 1 mi (2 km) of Parque Terra Magica Florybal, Steam World, and Roda Canela. Space Adventure Canela and Dreamland Wax Museum are also within 3 mi (5 km).

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Don Ramon Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 81 out of 153 reviews
Rating 8 - Good. 50 out of 153 reviews
Rating 6 - Okay. 16 out of 153 reviews
Rating 4 - Poor. 3 out of 153 reviews
Rating 2 - Terrible. 3 out of 153 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Lugar aconchegante, reservado, e o serviço de atendimento muito bom, casal simpático nos atendeu mesmo sendo a reserva feita repentinamente.
Stayed 1 night in Apr 2025

8/10

Estadia muito boa, com ótima recepção e localização. Os funcionários do hotel são muito simpáticos e o café da manhã é muito bom. Falta acessibilidade na pousada, uma vez que o acesso aos quartos é somente por escada. Há também barulho dos carros que passam na avenida movimentada que fica defronte ao hotel. Dentro do hotel, há áreas de descanso com muito verde, ótimo para descansar, relaxar e tirar fotos. Os serviços de massagem do spa são bons e a profissional que nos atendeu foi bastante educada e eficiente. Valeu a estadia.
Stayed 1 night in Jan 2025

10/10

Pessoal foi muito atencioso, muito cordial. Lugar muito agradável, aconchegante, arquitetura e decoração muito diferente e muito bonita. Local charmoso e bem reservado, ideal para quem busca esse tipo de estadia!
Stayed 1 night in Dec 2024

8/10

Serviço ótimo! Chuveiro ruim e entupido pelo valor pago, café da manhã mt fraco pelo valor da estadia tbm.
Stayed 2 nights in Nov 2024

10/10

Pousada maravilhosa, funcionários muito atenciosos e prestativos. Destaque para os recepcionistas Jojo e Tulio,
Stayed 1 night in Sep 2023

2/10

Chuveiro com água que não esquentava, café da manhã sofrível, com suco de laranja com gosto artificial.
Stayed 1 night in Jul 2023

10/10

Melhor lugar que já ficamos em Canela, tudo simplesmente fantástico, desde a localização, recepção (Túlio e Eduardo), café da manhã maravilhoso, sou intolerante a lactose e se preocupavam em trazer meu leite zero na mesa (Sr. Mauricio e Jojô - uma dedicação com todos), a limpeza do quarto ótima, quarto espaçoso, com ante sala, e um lugar com lareira lindo!!! Ficamos apaixonados por tudo. Tive o privilégio de conhecer a proprietária D. Esther, uma pessoa muito simpática e dedicada com todos os detalhes. Tinha um chá da tarde, lindo, com bolos e as mesas sempre postas. Meu marido fez massagens com a Andréia e adorou.
Stayed 4 nights in Jun 2023

10/10

A pousada é para quem quer realmente descansar e fugir das multidões de Gramado e canela. Decoração muito agradável, tudo de excelente qualidade. A hidromassagem do quarto era muito boa. Tem chá da tarde, café da manhã. O SPA tbm é muito bem decorado. Recomendo para viagens de casal e para um descanso profundo.
Stayed 1 night in Jan 2023

10/10

Atendimento impecável!!! Funcionário mega simpáticos e atenciosos. Decoração muito bacana! os quartos poderiam ser um pouco melhores...
Stayed 1 night in Nov 2022

10/10

Experiência incrível, superou nossas expectativas. Atendimento excelente. Café da manhã requintado. Massagem de boas vidas muito boa.Adorei o mimo de niver.
Stayed 1 night in Sep 2022

2/10

Infelizmente a pior experiência que tive na região. 1- SPA tem que ser reservado no check in, chegando la não tem horário. 2-Cama de casal com dois colchões de solteiro, tem que dormir nas pontas da cama. Se fosse um colchão bom, ate ok, mas o pior colchão que deitei na vida 3-Travesseiros tão baixos e já gastos que sinceramente parecia que não tinha 4- Nao tem cortina blackout 5- Zero acústica, escuta o tempo todo a conversa de outros hóspedes. 6 - Fique em qualquer hotel Laghetto, Sky... ou se realmente quiserem luxo, aconselho Casa da Montanha ou Colline de France. Pousada aconchegante (Cabanas tio muller). So fujam daqui porque sera a pior pousada
Stayed 1 night in Aug 2022

10/10

Positivo: Café da manhã muito delicioso e com tudo fresquinho, os pães e café eles trazem diretamente a mesa, e no salão há uma mesa farta. A tarde é servido um delicioso chá de maçã e uma taça de espumante, no primeiro dia recebemos waffle com geleias, nos dias seguintes bolos. O quarto tinha uma cama super confortável com travesseiros confortáveis e lençol térmico (ótimo pros dias frios), além de uma mesa e um sofá. O banheiro tinha toalhas limpas e amenites da loccitane. De cortesia para cada diária há direito a uma massagem relaxante de 30 minutos e um passeio de carro no super carros. Melhorias: O Wi-Fi tinha bom sinal no quarto mas a velocidade era muito lenta, caso pense em trabalhar da pousada esse é um item que pode gerar dificuldade. O estacionamento é pago, porém todo o espaço é aberto, sem segurança. As refeições precisam de agendamento, entendo que isso ajuda na organização, mas acredito que os intervalos poderiam ser menores (a cada 30 minutos e não há cada 1 hora).
Fachada
Vista do estacionamento
Chá da tarde
Chá da tarde
Stayed 3 nights in Jul 2022

8/10

Stayed 1 night in Jan 2022

10/10

Stayed 1 night in Jan 2022

2/10

“Luxury” room - old, loud, and tiny decrepit bathroom. Bugs hatched inside during our stay. The breakfast waiter yelled at us for coming to eat 30 min after start time. Tried to make us pay for the room again after we prepaid through hotels.com
Stayed 2 nights in Nov 2021

10/10

Stayed 1 night in Nov 2021

8/10

Stayed 2 nights in Oct 2021

10/10

Atendimento espetacular! Toda equipe extremamente atenciosa! Recomendo!!!
Stayed 2 nights in Oct 2021

10/10

Lugar aconchegante
Stayed 1 night in Oct 2021

10/10

Muito legal! Café da manhã dos sonhos. Chá da tarde aconchegante. Serviço muito bom. Destaque para o Maurício, que nos deixou muito à vontade e nos entreteve com histórias maravilhosas do mundo dos hotéis.
Stayed 4 nights in Aug 2021

8/10

Stayed 3 nights in Jun 2021

6/10

No geral não gostamos. O atendimento de check in e check out foi demorado. A funcionária não é agradável. Achei um absurdo pagar 27 reais pra deixar o carro em frente à pousada - segundo a funcionária “taxa simbólica”! Cobram 10% do total da estadia como taxa de turismo - o que eu não havia me atentado na hora da reserva, ou seja, cheio de surpresas. Quarto confortável e café da manhã gostoso, mas também com horários restritos para agendamento pela pandemia. Não volto.
Stayed 1 night in Jun 2021

10/10

ATENDIMENTO DE PRIMEIRA CATEGORIA TANTO DOS FUNCIONÁRIOS COMO TAMBÉM DOS PROPRIETÁRIOS, SEMPRE PRONTOS PARA ATENDER NOSSAS NECECIDADES E MUITO AGRADÁVEIS. LIMPEZA, AMBIENTE MUITO BEM DECORADO E AGRADÁVEL, QUARTO GRANDE E CONFORTÁVEL. CAFÉ DA MANHÃ MAGNÍFICO TENDO NO COMANDO O Sr. MAURÍCIO, PERFEITO.
Stayed 3 nights in May 2021

10/10

Excelente atendimento .
Stayed 2 nights in Jan 2021

6/10

O hotel deixou muito a desejar. As foto geram uma expectativa que não condiz com a realidade. Tudo muito antigo, o quarto é muito barulhento, ficamos escutando todo barulho do quarto de cima, especialmente quando os hóspedes usavam a cama. No frigobar tinha apenas 1 água, solicitamos mais na recepção mas nunca levaram. Tentamos usar o SPA mas somente mais de 3 horas depois que chegamos nos enviaram os serviços oferecidos, quando já era tarde demais para marcarmos. Café da manhã também deixou muito a desejar. Pagamos uma diária bem cara de 670,00 reais e não vale nem a metade disso. Um ponto muito positivo são os funcionários. Todos extremamente educados, atenciosos, e nos trataram muito bem!!
Stayed 1 night in Jan 2021