Ratings based on 22 Verified Reviews

3.5 out of 5
83% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 7 Jul 2019
Proximity of pool to rooms
4 out of 5
by A verified traveler

Posted 10 May 2019
Location of the hotel
Comment from Hotel Management
15 May 2019 by The Reservations, Hotel Management
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.
5 out of 5
by A verified traveler from Mandaluyong City, PH

Posted 27 Apr 2019
Convenient location
Comment from Hotel Management
15 May 2019 by The Reservations, Hotel Management
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.
5 out of 5
by A verified traveler

Posted 21 Feb 2019 on Hotels
Comment from Hotel Management
5 Mar 2019 by The Reservations, Hotel Management
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.
1 out of 5
by A verified traveler

Never Again:(

Posted 2 Feb 2019 on Hotels
They gave away our prepaid room reservation without any notice.
Comment from Hotel Management
6 Feb 2019 by The Reservations, Hotel Management
Warm Greetings! We are truly sorry for the inconvenience that you have experienced in our resort, rest assured that proper action will be made to address the issues you have raised. We appreciate and value the comments you have given, for us to improve our services so it won't happen again in the future. Again, our sincerest apologies.
2 out of 5
by A verified traveler

Embarrassing episode

Posted 16 Jan 2019 on Hotels
In the booking it was breakfast included but was told no breakfast when we went down for it the next morning as you neglected to inform them of this as this turned out to be very embarrassing in front of the other guests we had to go out for breakfast. ..not good.
Comment from Hotel Management
25 Jan 2019 by The Reservations, Hotel Management
Warm Greetings! We are truly sorry for the inconvenience that you have experienced in our resort, rest assured that proper action will be made to address the issues you have raised. We appreciate and value the comments you have given, for us to improve our services so it won't happen again in the future. Again, our sincerest apologies.
3 out of 5
by A verified traveler

Please improve

Posted 7 Jan 2019 on Hotels
Needs more improvement
Comment from Hotel Management
25 Jan 2019 by The Reservations, Hotel Management
Warm Greetings! We are truly sorry for the inconvenience that you have experienced in our hotel. Would you be so kind to advise us what improvements are need to be done, for us to make a proper action with your concerns? We appreciate and value the comments you have given, for us to improve our services so it won't happen again in the future. Again, our sincerest apologies.
4 out of 5
by A verified traveler

Need improvement

Posted 26 Dec 2018 on Hotels
It was good
Comment from Hotel Management
28 Dec 2018 by The Reservations, Hotel Management
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.
3 out of 5
by A verified traveler

Posted 17 May 2018 on Hotels
PRO - Room was clean. CON -A/C was loud, then in the middle of our sleep, there came a loud noise - the a/c cover fell!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 May 2018
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