Ratings based on 14 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.8 Service & staff
4.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Jun 2024
excellent hotel, the best in candelaria and good price..
4 out of 5
by A verified traveler

Posted 30 May 2024
Room was overall fine, clean and reasonably comfortable beds. U fortu atley the shower only had 1 temperature, hot, which made for a less than satisfying experience.
4 out of 5
by A verified traveler from Barrie, ON

Posted 29 Dec 2019
Would give a better rating but when we arrived at the hotel they didn't have our booking from Expedia, fortunately they had a room and charged us the Expedia price, had to pay cash as the credit card machine wasn't working. Not sure if it was the fault of Expedia or the hotel but I'm going to guess the hotel... Nice clean and comfortable room though, very slow internet but it worked, A/C was good, hot water was warm at best.
Comment from Hotel Management
29 Dec 2019 by AGRADECIMIENTOS, Hotel Management
AGRADECEMOS MUCHO SU RESEÑA Y SU EXCELENTE PUNTUACIÓN, TRABAJAREMOS DÍA A DÍA PARA UNA MEJORA CONTINUA, QUE TENGA EXCELENTE DÍA.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jul 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Mar 2024
4 out of 5
by A verified traveler

Hospitalidad

Posted 29 Jul 2023 on Hotels
El hotel cómodo y la gente hospitalaria; solo que el navegador despues de escarcega nos envio por una ruta mas corta pero poco transitada y solitaria, es mejor seguir por la carretera 186 y seguir por esa hasta candelaria; y nl tomar la desviacion que dice division del norte construyen por ahi el tren maya y esta feo el camino al hotel le falta señalizacion para llegar a él
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jul 2023
5 out of 5
by A verified traveler

Posted 19 Jul 2023 on Hotels
En general estuvo bien pero no hay. Buena comida
3 out of 5
by A verified traveler

Posted 12 Jul 2023
Na