Waldorf Astoria Cancun

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waldorf Astoria Cancun

2 outdoor pools
Terrace/patio
Lobby
Beach/ocean view
Exterior

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Parking available
    Parking available
The price is P22,796
P31,483 total
includes taxes & fees
Dec 3 - Dec 4

Room options

Available filters for rooms
Showing 19 of 19 rooms

Room, 2 Queen Beds, Partial Ocean View

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Bedroom

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 156 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Parlor)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 156 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Parlor)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 156 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

2 Bedroom Ocean Front

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 2 Queen Beds, Oceanfront (Swim up)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Oceanfront

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 96 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Oceanfront

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
  • Sea view
  • Sleeps 6
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, Oceanfront (Master Suite, Swim up)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • Sea view
  • Sleeps 6
  • 2 Queen Beds

Suite, Oceanfront (Master Suite, Swim up)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 156 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Oceanfront (Swim up)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Amai)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • Sleeps 6
  • 1 King Bed

Suite, 1 King Bed (Riviera)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • Sleeps 10
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll In Shower)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll In Shower)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Oceanfront

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 96 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Carretera Federal 307 Kilometro 333, Cancun, QROO, 77580

What's nearby

  • Xoximilco - 11 min drive - 8.6 km
  • Moon Palace Golf Club - 13 min drive - 8.4 km
  • Petempich Bay - 17 min drive - 12.9 km
  • Puerto Morelos Beach - 22 min drive - 18.1 km
  • Riviera Cancun Golf Resort - 24 min drive - 17.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬14 min drive
  • ‪Grand Central Buffet - ‬16 min drive
  • ‪Agave Mexican Cuisine - ‬17 min drive
  • ‪The Grill - ‬16 min drive
  • ‪Cusco - ‬17 min drive

About this property

Waldorf Astoria Cancun

Luxury resort near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Take advantage of a poolside bar, a firepit, and 2 bars at Waldorf Astoria Cancun. Indulge in a facial, a manicure/pedicure, and a body wrap at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes and fitness classes are offered at the 24-hour gym; Waldorf Astoria Cancun also has a business center and a steam room. Guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an elevator
  • 5 meeting rooms, outdoor furniture, and smoke-free premises
  • ATM/banking services, a 24-hour front desk, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 173 rooms boast comforts such as private plunge pools and 24-hour room service, in addition to perks like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with showers
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, free infant beds, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 20 per night)
  • Valet parking on site (MXN 28 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 700 to 1,400 for adults and MXN 350 to 1,400 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free crib
  • Private plunge pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Firepit
  • On the beach
  • Outdoor furniture

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels
  • Private plunge pool

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 51 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 700 to 1400 for adults, and MXN 350 to 1400 for children
  • Self parking fee: MXN 20 per night
  • Valet parking fee: MXN 28 per night
  • Pet fee: MXN 1500 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Waldorf Astoria Cancun Resort
Waldorf Astoria Cancun Cancun
Waldorf Astoria Cancun Resort Cancun

Frequently asked questions

Does Waldorf Astoria Cancun have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Waldorf Astoria Cancun?

As of Nov 23, 2024, prices found for a 1-night stay for 2 adults at Waldorf Astoria Cancun on Dec 3, 2024 start from P 22,795.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Waldorf Astoria Cancun pet-friendly?

Yes, Waldorf Astoria Cancun allows dogs (limit 2 total) with a maximum weight of up to 51 lbs per pet. There's a fee of MXN 1500 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Waldorf Astoria Cancun?

Self parking is available for MXN 20 per night. Valet parking is available for MXN 28 per night.

What time is check-in at Waldorf Astoria Cancun?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Waldorf Astoria Cancun?

Check-out is at noon.

Where is Waldorf Astoria Cancun located?

Nestled on the beach, this Cancun resort is just steps from Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Moon Palace Golf Club and El Tinto Golf Course are also within 6 mi (10 km).

Waldorf Astoria Cancun Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 79 reviews" "
Rating 8 - Good. 8 out of 79 reviews" "
Rating 6 - Okay. 2 out of 79 reviews" "
Rating 4 - Poor. 2 out of 79 reviews" "
Rating 2 - Terrible. 4 out of 79 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very relaxing and the staff were so kind and hospitable. Food was fantastic in all of the restaurants. If you want somewhere very quiet, relaxing and luxurious this is the place.
Stayed 5 nights in Nov 2024

10/10 Excellent

Alma, Peoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
# Oct 26, 2024 at 11:40 AM The Waldorf Cancun is an absolutely wonderful hotel and we thoroughly enjoyed staying with you all. What was most striking was the staff there, who all made us feel incredibly welcome and well taken care of. Below you will find a list and brief description of the hotel members that stuck out to us most strongly. In terms of complaints, our major complaint was the last two nights of our stay. Another group of guests was put adjacent to us. They had two small children, and the baby cried intensely all night. There was also extremely loud snoring. I don’t know if the walls are just thin, or if it was the fact that the rooms are conjoining, but either way it was unsettling and made it very difficult to sleep. Unfortunately, it really soured the last leg of our stay a bit. We also felt like we were in a bit of a moral quandary. We did not want to move rooms, as we had been in our current room for 4 nights already and were very settled. We also did not want to call and request that they be moved, as they seemed to have plenty on their plate (their baby would not stop crying), so we thought it best to just power through and let you all know in the review. Other minor complaints. The shades in the room did not always work and were a little finicky. I thought that the hydrotherapy should have been included in the room rate on a first come first serve basis. I would have liked to have a fire stick in the room without having to request it, and more food ch
Stayed 7 nights in Oct 2024

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, food and service are impeccable. The only downside is the outsourced service the hotel uses for transportation.
Stayed 2 nights in Oct 2024

10/10 Excellent

Emer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience was perfect. The staff were courteous and attentive. The overall experience is awesome!
Stayed 3 nights in Oct 2024

10/10 Excellent

Byron, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful part property in a newly developed portion of the beach. It is extremely calm and tranquil and very relaxing. The staff here is amazing and bend over backwards to make you feel comfortable and address you ever need before you even think of it. It is a wonderful place for a relaxing vacation and I hope to come back soon.
Stayed 2 nights in Oct 2024

10/10 Excellent

DeeAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star service and stay as expected. Did not disappoint.
Stayed 4 nights in Oct 2024

10/10 Excellent

Judith, Frederick

Stayed 1 night in Sep 2024

10/10 Excellent

Caitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Tairsha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, this is an amazingly beautiful hotel! I love when a place looks just like the pictures. The warm browns and neutral tones filled every inch of the resort. The pool waters were so comfortablely warm that I truly didn't want to get out. People who love to watch the sunrise will be in awe of the view from their balcony. I always prefer modern style, so the room decor was grown and sexy. The staff were extremely pleasant and accommodating to all requests. Now for my favorite part - the FOOD. The pork belly tacos were the best pork tacos I'd ever had anywhere! I was literally so happy, smiling, and crying at the same time because they were that good. I'd take a bite and then sip this non-alcoholic drink they served and my taste buds went crazy. I hadn't had a food-gasm in a long time, but I sat back and enjoyed the ride.
Stayed 2 nights in Aug 2024

10/10 Excellent

M

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Ilse

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo female traveler this was the best place in Cancun to stay and feel safe and taken care of. The place is stunning, quiet, relaxing. I received a tour when I arrived from my personal concierge. Daily I was asked if I needed anything. Before my excursion the bellman had a bag with a towel and water ready for me. My transportation would not come into the hotel entrance so the bellman took me and picked me up at the drop off location. The food was outstanding. The plunge pool outside on the balcony looks directly at the tranquil beach and was delightful! The Miami Vice drink was the best one I’ve ever had. The personal attention you receive here is off the charts. I will make this my go-to hotel from now on!
Stayed 4 nights in Aug 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I stayed. There was actually amazing. Just keep in mind that it’s farther from many places but it’s a great place to stay if you’re looking for the quiet
Stayed 3 nights in Aug 2024

10/10 Excellent

Damon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch all-around. Just be aware that it’s expensive on top of your room rate. Family of 4 will be spending $600/day on food and beverage. However, food was excellent too.
Stayed 7 nights in Aug 2024

10/10 Excellent

Craig E

Liked: Cleanliness, staff & service, property conditions & facilities
PERFECT!!!!!!!! Jesus is the absolute BEST!!!!!! The Hotel & the rooms are beautiful & clean as well as the pool & the beach. The food is delicious. Could not ask for more.Thanks Waldorf staff for being so accommodating & friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was absolutely wonderful!! Customer service was impeccable. Rooms and hotel were luxurious. Would definitely come back and recommend to others.
Stayed 4 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Cynthia Garcia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, if you’re looking for a place to relax and forget about everything. This is the place. The food is so delicious and everything is made to order fresh.
Stayed 5 nights in Jul 2024

10/10 Excellent

Arash

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 2 nights in Apr 2024

10/10 Excellent

Kyra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What made our trip special were the employees. The service was impeccable, but I feel like we could also have great conversations and learn a little bit about their culture and life, which is great when visiting a different country. Huge shout out to Jesus, who went above and beyond to accommodate all of our requests. He did it with great professionalism and always a smile.
Stayed 8 nights in Jun 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great location. I enjoyed how quiet it was and peaceful for the ultimate relaxation get away.
Stayed 5 nights in May 2024

10/10 Excellent

Nikki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property situated away from the hotel zone. Quiet, peaceful, relaxing and we didn’t have to fight over pool chairs. The staff was excellent and catered to our every need.
Stayed 5 nights in Apr 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

VISHAL N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024