Ratings based on 839 Verified Reviews

4.2 out of 5
74% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 29 Nov 2024
Los de recepción no eran amables no funcionaba su aire acondicionado y el drenaje del baño olía muy horrible
5 out of 5
by A verified traveler

Posted 28 Nov 2024
Hotel is about 10 mins from the airport, they organized the taxi, room was quite large, big bathroom, patio doors lead out to the back yard.. We will use this hotel next March.
Comment from Hotel Management
30 Nov 2024 by Villa Palmeras, Hotel Management
Gracias.
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Villa Palmeras, Hotel Management
Gracias.
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Really nice place to stay at, felt very safe and secure, it was gated all around and had inside parking too. The pool area is a vibe, staff are very nice and helpful. Didn’t get to try the food but there were lots of people enjoying it. Cool place to go to with a group or just your partner. It’s a bit far from activities and main places, but if you’re renting a car then it’s a perfect place to stay at. Close to the airport as well. The only downfall is that at night there’s not much street lighting so it’s not the same like going throughout the day. Also double check where the map is bringing you, we got lost twice at night trying to find the hotel because it gave us a different location a few minutes drive away from the actual hotel. Other than that 10/10 will definitely be coming back!
Comment from Hotel Management
25 Nov 2024 by Villa Palmeras, Hotel Management
We appreciate your comments and knowing that your stay was pleasant, we hope to welcome you again in the future and you can enjoy the food, regarding the location we will verify that the destination is correct and future guests arrive easily. Thank you!!
4 out of 5
by A verified traveler

Posted 21 Nov 2024
Hotel is nice for what you pay but it is very far from everything, there's nothing to do in the area and no food choices around.
Comment from Hotel Management
21 Nov 2024 by Villa Palmeras, Hotel Management
Gracias por su comentario, estamos hubicados en una zona tenemos a 20 min una de los mejores centros comerciales de latino america y a 15 min de los mejores restaurantes de la zona.
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Villa Palmeras, Hotel Management
Gracias.
4 out of 5
by A verified traveler

Posted 12 Nov 2024
It’s very nice place for this kind of money.. Very good stuff
Comment from Hotel Management
12 Nov 2024 by Villa Palmeras, Hotel Management
Gracias por su comentario
5 out of 5
by A verified traveler from Robertsdale

Posted 12 Nov 2024
Close to airport
Comment from Hotel Management
16 Nov 2024 by Villa Palmeras, Hotel Management
Gracias.
1 out of 5
by A verified traveler

Posted 7 Nov 2024
A bad choice for lack of words. Poor location, staff seemed racists, ac doesn’t work. Continental breakfast is primarily bread and juice. 1 star rating
Comment from Hotel Management
27 Nov 2024 by Villa Palmeras, Hotel Management
Lamentamos que su estancia no fue como esperaba, sus comentarios nos ayudaran a mejorar en esas areas.
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Very friendly staff and cozy quiet atmosphere
Comment from Hotel Management
12 Nov 2024 by Villa Palmeras, Hotel Management
Gracias por su comentario