Ratings based on 450 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
Es mi segunda vez quedándome y la verdad siempre lo recomendaré para una noche o de paso. Lo único que me no me gustó fue que el puerto USB no funcionaba para cargar mi telefono, me di cuenta en la mañana que no había cargado, por suerte tenía mi power bank conmigo. Lo otro fue que no me preguntaron las opciones para el desayuno pues a pesar que solo es huevitos con waffles y banana en rodajas, al parecer puedes escoger comer 2 huevitos y 3 waffles o 3 huevitos y solo un waffle. También cuando llegue quise solicitar transporte al aeropuerto pero me dijeron que ya no había disponiblidad cuando es algo que se pudo haber ofrecido cuando solicite la búsqueda al aeropuerto por 890 pesos. Por suerte Uber pasa por ahí y fue más económico de lo que a lo mejor me hubiera costado con trasporte privado. De resto las instalaciones muy bien como la última vez que estuve.
by A verified traveler
Posted 3 Jan 2025
by A verified traveler
Posted 3 Jan 2025
by A verified traveler
Posted 2 Jan 2025
The other guests closing the capsule doors in the night made it hard to sleep. They do provide ear plugs for that but still can be annoying. Breakfast has limited options.
by A verified traveler
Posted 2 Jan 2025
Nice hotel near the airport.
by A verified traveler
Posted 30 Dec 2024
Overall it was pretty good experience. The capsule is comfortable enough for resting overnight. Hotel transportation to the airport was a bit pricey.
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
4 Jan 2025 by Manager The Yellow Capsule, Hotel Management
Dean, we are glad you enjoyed the Yellow Capsule experience. We value your opinion very much. It was a pleasure to serve you during your stay in Cancun. We would love to welcome you back!
by A verified traveler
Posted 27 Dec 2024
Cute, quiet, small and safe.
Comment from Hotel Management
4 Jan 2025 by Manager The Yellow Capsule, Hotel Management
Thank you Skyler for sharing your experience at Yellow Capsule, we are very grateful for your review. We are glad that you enjoyed your stay at the hotel. The opinion of each guest is very important to us and your magnificent evaluation allows us to continue to be motivated to provide a service that guarantees the satisfaction of each guest. We will always be at your service for your next visit to Cancun.
by A verified traveler
Posted 25 Dec 2024
The best place in Cancun, and the best FREE breakfast
Comment from Hotel Management
26 Dec 2024 by Manager The Yellow Capsule, Hotel Management
Thank you so much for your amazing review! We are thrilled to know that you had the experience of enjoying the best hotel in Cancun!We appreciate that you have chosen Yellow Capsule for your stay, it is a great detail to mention our delicious breakfast that all our guests love. You will always be welcome Stephen
by A verified traveler
Posted 24 Dec 2024
First time staying in a capsule. Very unique experience for sure. The breakfast was fire 🔥
Comment from Hotel Management
26 Dec 2024 by Manager The Yellow Capsule, Hotel Management
How nice, thank you for choosing Yellow Capsule, we are so glad to know that you enjoyed our service. We think it is great to receive your valuable evaluation, the experience is designed to be unique. Breakfast is prepared with much love for you to enjoy. Thank you very much for sharing your experience and knowing that you liked itWe hope to have the pleasure of welcoming you again in Cancun.
