Ratings based on 3,178 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Yisselle Z., Hotel Management
Dear guest Jeffery,Thank you for staying at Temptation Cancun Resort. It's a pleasure for us to know that you had a great vacation, and you enjoyed our unique atmosphere to partying and having fun. We are looking forward to hearing from you once again soon.Sincerely,
by A verified traveler
Posted 20 Nov 2024
Great time day and night.
Comment from Hotel Management
20 Nov 2024 by Paulina V. , Hotel Management
Dear guest, Linda AnnThank you for staying at Temptation Cancun Resort. It's a pleasure for us to know that you had a great vacation, and you enjoyed our unique atmosphere to partying and having fun. As you noticed, we all take real pleasure in making your stay unforgettable. We are looking forward to hearing from you once again soon.Sincerely,
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Paulina V. , Hotel Management
Dear guest, JeffreyThank you for staying at Temptation Cancun Resort. It's a pleasure for us to know that you had a great vacation, and you enjoyed our unique atmosphere to partying and having fun. As you noticed, we all take real pleasure in making your stay unforgettable. We are looking forward to hearing from you once again soon.Sincerely,
by A verified traveler
Posted 20 Nov 2024
Very dirty pools
Specs in the pools
Tiles cut my feet
Comment from Hotel Management
20 Nov 2024 by JROMERO, Hotel Management
Dear guest Vida,We are very sorry for the experience during your last stay at Temptation, your feedback is of vital importance to us since it lets us identify our opportunity areas, we are going to verify the procedures we follow as the safe and safety of our guest is our number one priority.We hope you can give us the opportunity to host you again and treat you as you deserve.Best regards,
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Paulina V. , Hotel Management
Dear guest, lindsi JoThank you for staying at Temptation Cancun Resort. It's a pleasure for us to know that you had a great vacation, and you enjoyed our unique atmosphere to partying and having fun. As you noticed, we all take real pleasure in making your stay unforgettable. We are looking forward to hearing from you once again soon.Sincerely,
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by JROMERO, Hotel Management
Dear guest Raymond,We appreciate you taking the time to share your review with the EXPEDIA community. Your feedback is of vital importance to us since it lets us identify our opportunity areas. We would like to know in this case what we can improve, please share with us this information.We hope you can give us the opportunity to host you again and treat you as you deserve.Sincerely,
by A verified traveler
Posted 20 Nov 2024
Great place for a party
Comment from Hotel Management
20 Nov 2024 by JROMERO, Hotel Management
Dear guest Anish,Thank you for staying at Temptation Cancun Resort. It's a pleasure for us to know that you consider us a great place for a party! we are glad that you enjoyed our unique atmosphere to partying and having fun. We are looking forward to hearing from you once again soon.Regards
by A verified traveler
Posted 20 Nov 2024
This place was amazing! The staff was awesome-like nothing we’ve ever experienced. The literally only “downfall” I can find is when you sign up for the welcome breakfast and they try to upgrade you and once you say no-they still approach you several times a day in the lobby about it.
Comment from Hotel Management
20 Nov 2024 by Mafer M., Hotel Management
Dear guest, Amanda Thank you for staying with us at Temptation Cancun Resort. I would like to apologize for the negative experiences you had during your stay, I also appreciate pointing out some areas of opportunity to work on to provide a better experience for additional guests. Please remember that our Guest Service team’s priority is to ensure our guests’ satisfaction, and they will always be willing to assist you with any inconveniences you might be encountering during your stay. We are keen to improve our standards, and we will make sure to take your comments into consideration to do so. We hope you can give us the opportunity to host you again and treat you as you deserve. Best regards,
by A verified traveler
Posted 19 Nov 2024
It was boring this time around i went for my birthday but didn’t enjoy myself at all
Comment from Hotel Management
20 Nov 2024 by Mafer M., Hotel Management
Dear guest, BriannaWe appreciate you taking the time to share your review with the EXPEDIA community. Your feedback is of vital importance to us since it lets us identify our opportunity areas. We would like to know in this case what we can improve, please share with us this information, we hope you can give us the opportunity to host you again and treat you as you deserve.Best regards,
by A verified traveler
Posted 19 Nov 2024
Great hotel and we had a wonderful time!!! Can’t wait to go back!!!
Comment from Hotel Management
19 Nov 2024 by Mafer M., Hotel Management
Dear guest, MauriceThank you for staying with us at Temptation Cancun Resort. We're glad to know that you had a fun and pleasant stay and that the facilities and the exceptional service provided by our staff met your expectations. As you noticed, we all take real pleasure in making your stay unforgettable. We are looking forward to host you once again soon.Sincerely,
