Ratings based on 440 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Good resort for comfortable family beach vacation. Food choices could include more chicken and options for vegetarians. Alcoholic drinks need more punch. Staff were very friendly and attentive. Room was great.
by A verified traveler
Posted 30 Dec 2024
The room was amazing with a nice ocean view, but the food was nasty
by A verified traveler from ANTIOCH
Posted 29 Dec 2024
First off the beach is great... but the property needs a lot of work. The food and beverage part of the hotel needs to scrap everything and start over. The Italian restaurant lunches served the most mediocre cuts of meat and pork. The burger was a flat paddy and I'm not sure what it was made out of. Service is bad outside the hotel on the patio by the pool and on the beach, I waited for an hour for drinks at the pool even though the pool was barely occupied. It's better to just go get the drinks instead of waiting. All of the rooms are surrounding the Italian restaurant, this means that when they are prepping for the days meals they are clanging pans, silverware, smallware's, etc. early in the morning and waking up guests. They play music loud enough throughout the day, which means early morning for breakfast and they quit around 11pm, if you want to sleep do not try that on the first few floors of this hotel. It is a terrible spot for a restaurant. They cater more to "members" and all-inclusive is not really all-inclusive here. And the bars are an afterthought... Like they don't want it to be a focal point of this hotel, so do not go here if you like real functional bars.
My room was nice, big and most of the utilities worked... But the hand-held shower faucets (3 each) didn't work in either shower (2 each).
The kitchen had cockroaches (I have pictures) and the room had some "jumpy bugs" that I had to keep squashing, the bed was comfortable, lights all worked fine.
by A verified traveler
Posted 24 Dec 2024
Very nice employees, rooms are big and clean. Italian restaurant is amazing.
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 18 Jul 2024
by A verified traveler
Posted 18 Jul 2024
by A verified traveler
Posted 30 Jun 2024
Wasn’t bad
by A verified traveler from Charlemagne
Posted 25 Jun 2024
Great staff, great food. We enjoyed our stay.
by A verified traveler
Posted 15 Jun 2024
Lack of cleaning
