Ratings based on 1,710 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Great hotel. But took 40 mins to check in
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Citlali Santos - Social Media Coordinator, Hotel Management
Dear Luis,We're sorry to hear that your experience wasn't what you expected. If you could provide more details, we’d be happy to address any specific concerns you may have. We appreciate your feedback and hope to improve your experience in the future.Best regards,
by A verified traveler
Posted 22 Nov 2024
This hotel was nothing short of Amazing! Met all of my expectations.
Comment from Hotel Management
22 Nov 2024 by Citlali Santos - Social Media Coordinator, Hotel Management
Dear Aaliyah,Thank you so much for your kind words! We're thrilled to hear that we met all of your expectations. It was a pleasure having you stay with us, and we hope to welcome you back soon for another amazing experience!
by A verified traveler
Posted 21 Nov 2024
The staff I encountered was very friendly
Comment from Hotel Management
22 Nov 2024 by Citlali Santos - Social Media Coordinator, Hotel Management
Dear Santina,Thank you for sharing that! We’re thrilled to hear that you had such a positive experience with our staff. We strive to provide excellent service, and your feedback motivates us to keep improving. We hope to welcome you again soon!
by A verified traveler
Posted 20 Nov 2024
Everything was perfect .
Comment from Hotel Management
20 Nov 2024 by Citlali Santos - Social Media Coordinator, Hotel Management
Dear Gashmarv,Thank you so much for your kind words! We're thrilled to hear that everything was perfect. We hope to welcome you back in the future!
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Citlali Santos - Social Media Coordinator, Hotel Management
Dear Melania,We're really sorry to hear that your experience was disappointing. We would love to know more details about what didn't meet your expectations so we can improve. Your feedback is important to us, and we want to make sure your next visit is much better. We hope to have the opportunity to make things right!
by A verified traveler
Posted 19 Nov 2024
Everything was excellent 👍
Comment from Hotel Management
19 Nov 2024 by Citlali Santos - Social Media Coordinator, Hotel Management
Dear Shinton,¡Thank you so much! We're thrilled to hear that everything was excellent. We hope to welcome you back soon!
by A verified traveler
Posted 19 Nov 2024
Every was great
Comment from Hotel Management
19 Nov 2024 by Citlali Santos - Social Media Coordinator, Hotel Management
Dear Wadson:Thank you for your feedback! We're so glad to hear that everything was great. We look forward to hosting you again soon!
by A verified traveler
Posted 18 Nov 2024
The food is delicious. Restaurants are all walkable distance. Staff is friendly.
Comment from Hotel Management
19 Nov 2024 by Citlali Santos - Social Media Coordinator, Hotel Management
Dear Carmen,It was a true pleasure to have you here, and we hope your stay was as memorable and enjoyable as we intended. We look forward to the opportunity of welcoming you again soon.
by A verified traveler
Posted 18 Nov 2024
The property is very clean. All the restaurants are walkable. The food it’s delicious.
Comment from Hotel Management
19 Nov 2024 by Citlali Santos - Social Media Coordinator, Hotel Management
Dear Maria,Thank you for staying with us — we hope you had a relaxing and enjoyable time. We’d love to have you back as our guests anytime. You’ll always be warmly welcomed here.
