Ratings based on 1,680 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
This was one of the best places at which we have stayed. Food, entertainment, and customer service were all excellent. Our butler Marisol was absolutely the best! Can’t wait to go back!
by A verified traveler
Posted 31 Dec 2024
by A verified traveler
Posted 30 Dec 2024
The Royalton staff is top notch! The customer service was superior. Fun activities! Clean and modern rooms. Great beach and pool area.
by A verified traveler
Posted 30 Dec 2024
Nice property! We stayed in presidential suite facing lagoon (not beach view but not bad). It needs some updating and slight repairs /upgrades. Staff and our butler were all very friendly and accommodating.
Comment from Hotel Management
30 Dec 2024 by Mary Lagunes, Hotel Management
We are happy to know you have enjoyed your stay and that we met your expectations. We hope to see you soon. Thank you for choosing Royalton Chic. Kind regards,
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Mary Lagunes, Hotel Management
We are happy to know you have enjoyed your stay and that we met your expectations. We hope to see you soon. Thank you for choosing Royalton Chic. Kind regards,
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Mary Lagunes, Hotel Management
We are happy to know you have enjoyed your stay and that we met your expectations. We hope to see you soon. Thank you for choosing Royalton Chic. Kind regards,
by A verified traveler from The Woodlands
Posted 29 Dec 2024
The room was tired, and beds was not comfortable
Comment from Hotel Management
29 Dec 2024 by Mary Lagunes, Hotel Management
We value your comments I will follow up. We hope to host you in the future. Thank you for choosing Royalton Chic. Kind regards,
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Mary Lagunes, Hotel Management
We are happy to know you have enjoyed your stay and that we met your expectations we hope to see you soon. Thank you for choosing Royalton Chic. Kind regards,
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Mary Lagunes, Hotel Management
We are happy to know you have enjoyed your stay and that we met your expectations we hope to see you soon. Thank you for choosing Royalton Chic. Kind regards,
by A verified traveler
Posted 29 Dec 2024
Amazing. Food, service, beach, everything was top notch
Comment from Hotel Management
29 Dec 2024 by Mary Lagunes, Hotel Management
We are happy to know you have enjoyed your stay and that we met your expectations we hope to see you soon. Thank you for choosing Royalton Chic. Kind regards,
