Ratings based on 2,189 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
It was a healthy breakfast with some options. Its a bit far away from Cancun, make sure to get Uber working. It was nice and spacious. Good supermarket about 10km away.
by A verified traveler
Posted 20 Nov 2024
I stayed for 10 days and 9 nights. The front desk personal were awesome ! And huge accolades to Faby and Francisco :)
Continental breakfast was good, the cleaning staff were awesome. The hotel was clean and the rooms were nice. The 2 pools on the roof were awsome. Location is a little out of the way so personal transportation is recommended or an Uber/ taxi.
All in all, i recommend this hotel and look forward to coming back.
Thank you Residence Inn by Marriot
by A verified traveler
Posted 17 Nov 2024
The staff was very friendly and helpful, and the room is very comfortable. Great place for a long stay. Not so great if you are looking for a hotel to party, is not intended for this.
by A verified traveler
Posted 15 Nov 2024
My flight got cancelled and the staff was very accommodating. They help me adjust my vacation.
by A verified traveler from Chicago
Posted 14 Nov 2024
No shuttle from/to airport
by A verified traveler from Whistler
Posted 14 Nov 2024
Quite a cozy place and good hotel staff, especially the waiters upstairs in the restaurant. Thank you!
by A verified traveler
Posted 14 Nov 2024
Excelent for business travel
by A verified traveler from Calgary
Posted 13 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Nice people
by A verified traveler
Posted 3 Nov 2024
It was a nice property with a few things that could be better executed, it was raining that day so there was water in the lobby, and shower temperature controls weren't working, either it was too hot or too cold.
There is no restaurant nearby and their snack bar was closed during rain so it becomes little difficult if you don't have your own car to go around.
