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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
Dive into your dream getaway where sunshine meets convenience and relaxation flows like tropical waters.

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Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
In-room safe, laptop workspace, blackout drapes, soundproofing
In-room safe, laptop workspace, blackout drapes, soundproofing
In-room safe, laptop workspace, blackout drapes, soundproofing
Full-size fridge, microwave, stovetop, dishwasher
Residence Inn by Marriott Cancun Hotel Zone offers a sun-kissed retreat in Zona Hotelera. Guests love the breakfast, pool, and value of this hotel with 2 outdoor pools and laundry facilities. Relax at the rooftop terrace or grab a bite to eat at Pick&Chill Rooftop Snack.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Pool
  • Housekeeping
  • Breakfast included
The current price is P7,541
P9,698 total
includes taxes & fees
Feb 17 - Feb 18

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 2 Bedrooms, Non Smoking (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Bedrooms, Non Smoking (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 62.95 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 48.87 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 52.62 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Non Smoking (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 39.27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Non Smoking (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 48.87 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 52.62 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500

What's nearby

  • Ventura Park Cancun - 4 min drive
  • Delfines Beach - 4 min drive
  • Riviera Cancun Golf Resort - 5 min drive
  • El Rey Ruins - 6 min drive
  • Iberostar Cancun Golf Course - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Sun Palace - ‬2 min drive
  • ‪La Hacienda Restaurant - ‬4 min drive
  • ‪Soluna Bar - ‬4 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Hotel near Delfines Beach
Take advantage of free full breakfast, a poolside bar, and a free grocery shopping service at Residence Inn by Marriott Cancun Hotel Zone. The on-site restaurant, Pick&Chill Rooftop Snack, features a poolside location and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and laundry facilities.
Other perks include:
  • 2 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, meeting rooms, and luggage storage
  • Multilingual staff, an elevator, and ATM/banking services
  • Guest reviews speak highly of the breakfast, overall value, and pool
Room features
All 158 rooms feature comforts such as wet bars and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Hosted evening meal available daily for a fee of USD 20
  • Snack bar/deli

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2,540 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: USD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

Does Residence Inn by Marriott Cancun Hotel Zone have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Residence Inn by Marriott Cancun Hotel Zone?

As of Feb 9, 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Cancun Hotel Zone on Feb 17, 2025 start from P 7,540.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn by Marriott Cancun Hotel Zone pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Residence Inn by Marriott Cancun Hotel Zone?

Self parking is free at this property.

What time is check-in at Residence Inn by Marriott Cancun Hotel Zone?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Residence Inn by Marriott Cancun Hotel Zone?

Check-out is at noon.

Where is Residence Inn by Marriott Cancun Hotel Zone located?

Located in Zona Hotelera, this hotel is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, and within 3 mi (5 km) of Delfines Beach and Iberostar Cancun Golf Course. Nichupté Lagoon and Playa Coral are also within 2 mi (3 km).

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1444 out of 2398 reviews
Rating 8 - Good. 526 out of 2398 reviews
Rating 6 - Okay. 211 out of 2398 reviews
Rating 4 - Poor. 100 out of 2398 reviews
Rating 2 - Terrible. 117 out of 2398 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated for transportation needs close to the airport and taxi cubs available 24/7 on notice people in the facility very friendly and helpful over all nice and clean rooms and pool I love it , kitchen facilities very well equipped I can call it my home away from home !! Thank you
Stayed 14 nights in Jan 2025

8/10 Good

Norlie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good. Restaurants and Beach are far if you dont have transportation.
Stayed 2 nights in Jan 2025

10/10 Excellent

Clark

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was knowledgeable and the hotel was clean
Stayed 2 nights in Jan 2025

8/10 Good

Hollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 6 nights in Jan 2025

6/10 Okay

Victoria

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Fine for a couple of nights, but not the best location (quite isolated and far from restaurants etc) and eating options at the hotel were very limited. We had a big room, and breakfast fine, but not the cleanest and very tatty around the edges.
Stayed 2 nights in Feb 2025

10/10 Excellent

nathaniel, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
This property will be great for a family or business person who likes quiet and solitude. The hotel is far from everything and will cost a fortune in transportation but if you have your own transportation everything is quickly accessible. I only had 1 negative thing that was not the hotels fault: on my way to or from my room i would pass a room where i am comvinced the woman used a bottle of perfume a day and it would give me a headache.
Stayed 9 nights in Jan 2025

8/10 Good

Akila

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Barry, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent! My only recommendation is that there be an English speaker at the bar/restaursnt. This made it very difficult to order. Most patrons don’t speak Spanish.
Stayed 4 nights in Jan 2025

4/10 Poor

Lilibeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Kedjeloba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very isolated. No public transportation, convenient stores, restaurants or attractions near the hotel Low internet speed not suitable for remote working. Otherwise the property was clean, nice staff and good size rooms.
Stayed 14 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Check in was fast, room is really nice (actually nicer than the room at the resort we stayed at) very impressed. Great option for our 1 night stay.
Stayed 1 night in Feb 2025

10/10 Excellent

netty

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All clean, beautiful and affordable
Stayed 1 night in Jan 2025

2/10 Terrible

Larrion

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was the first Residence inn that I had a bad experience and stay. It needs to be modernized especially in the lounge. That’s first impression.
Stayed 8 nights in Jan 2025

4/10 Poor

karen

Traveled with partner
Disliked: Staff & service
Spent a whole week here with my fiance. For starters; they did not honor my gold member status and wanted me to pay an additional $40 per night for an upgrade room. Even though I told them of my status. I was given a room facing the parking and loading dock where I was awaken at 5 am by a delivery truck honking right outside our window, this was on our first night after an international flight. The next day I voiced my concern to Eliel at the front desk, he could care less, I even tried asking for my upgrade again, and was told the same, $40 per night extra. Moving me was “not an option” as they “had no rooms available”. I left that same day and checked in to another hotel for that night. Went back on Wednesday and spoke to Jorge at the front desk and explained what happened to me. Needless to say, it was my birthday on this day, and I once more asked to be moved rooms where it was not facing the parking lot. He tried … he really did, and I am so thankful for him ! Even though he was not able to give us a king bedroom as I had booked, he did have 2 queens on the back side of the hotel, and that was very quiet. Kudos to him !! The upstairs bar and pool area are so nice and the food and drinks were AMAZING !!!! However … if you can hold 100000 of mosquito bites in less than 5 minutes- even with SPRAY ALL OVER MY BODY good for you. Our last night was horrible as I waited for a hair drier that never came. Check out even worst, that kid Mario should be fired!
Stayed 5 nights in Jan 2025

10/10 Excellent

JAVIER, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

katherine lynn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room. property is set in the mangroves, so no beach. Pools are nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Kokoe Consuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Melody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, pool was fabulous and breakfast was good. Room was just beautiful and enjoyed our stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Fucheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 4 nights in Jan 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice. The breakfast was amazing. The rooms were very clean and the kitchen had all of the amenities. Thank you!
Stayed 6 nights in Jan 2025

10/10 Excellent

Taniya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Pedro Felipe, Natchitoches

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and facilities, no beach access.
Stayed 3 nights in Jan 2025

8/10 Good

Carnell Ray

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was okay…
Stayed 3 nights in Jan 2025

10/10 Excellent

Trudy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is at the end of the hotel zone so it is nice and quiet. However, because of the location, no activity is within walking distance. It is better to get a Uber because taxis are extremely expensive. The complimentary breakfast was very good and served buffet style. Get there early to insure a good selection and ample coffee. We had dinner at the hotel one evening and it was good. Our suite was roomy and well equipped with a cooktop, a dishwasher and full sized refrigerator.
Stayed 5 nights in Jan 2025

10/10 Excellent

Zara

Liked: Staff & service, amenities
The overall wellness of the property was good. But it had a damn smell, like a wet funky smell even in the room.
Stayed 2 nights in Jan 2025