Ratings based on 996 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
2 Jan 2025 by Quality Manager, Hotel Management
First and foremost, thank you for choosing Iberostar Selection Coral Cancun on your most recent vacation.We are honored to know that you have enjoyed an excellent holiday and have left with wonderful memories of your vacation.We look forward to welcoming you back again.Kind regards,
by A verified traveler from Georgetown
Posted 20 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Quality Manager, Hotel Management
Thank you for taking the time to share your experience with us.We are so pleased to know you enjoyed a wonderful experience.It will be an honor to host you once again in the near future.Kind Regards,
by A verified traveler
Posted 20 Dec 2024
Booking at the adults only section made the vacation way more enjoyable
Comment from Hotel Management
23 Dec 2024 by Quality Manager, Hotel Management
It has been really good to read that you had such a great time in our hospitality and we want to thank you for sharing your experience. Confirmation that we were able to provide you with such a wonderful holiday experience is extremely satisfying and we promise to continue working hard to achieve this every day. We try to think about everything to provide our guests with a perfect experience.Once more, we thank you for writing and sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the future.Best Regards,
by A verified traveler
Posted 14 Dec 2024
We really enjoyed our stay. Ernesto and his team welcomed us with open arms and made us feel like family. Very professional and transparent. Look forward to staying again!
Comment from Hotel Management
16 Dec 2024 by Quality Manager, Hotel Management
We would like first of all to thank you for your great review of your stay with us. Our day to day efforts are to create a particularly pleasant atmosphere for our guests with the numerous services available in our wonderfully designed hotel, so your words confirming our success are really important to us. We will certainly extend your praise to all of our dedicated colleagues because we know we have quite a remarkable team here.We hope to have the pleasure of your company again, in the not too distant future at one of our Iberostar hotels.Best Regards,
by A verified traveler
Posted 10 Dec 2024
Incredible!! Will definitely be booking with them again !
Comment from Hotel Management
11 Dec 2024 by Quality Manager, Hotel Management
First of all, we would like to thank you for taking the time to share your wonderful impressions of your stay with us. It is of great importance to us that our guests appreciate our well-thought-out holiday concept. Our day to day efforts are to help guarantee our guests can experience the highest levels of comfort with an equally pleasant atmosphere. Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future.Best Regards,
by A verified traveler
Posted 10 Dec 2024
Usually I don't like their cocktails when I go to Mexico, but I fall in love with the cocktails of this hotel.
Comment from Hotel Management
11 Dec 2024 by Quality Manager, Hotel Management
We want first of all for you to know that we are really pleased that you had such a fabulous holiday with us and we want to thank you for sharing your wonderful experience with others. As we work hard on a daily basis to exceed the needs and goals of our valued guests and provide them with a feeling of joy and total comfort, we are obviously flattered by your kind words.Again, we want to express our gratitude for this wonderful feedback and hope to have the honour of serving you again soon.Best Regards,
by A verified traveler from Watertown
Posted 8 Dec 2024
Terrible experience. The food was awful, the facilities were limited, and the entire hotel needs to be remodeled and rehabbed
Comment from Hotel Management
10 Dec 2024 by Quality Manager, Hotel Management
Thank you for choosing Iberostar Selection Coral Cancun for your recent holiday and for taking the time to share your feedback with us.At Iberostar, the quality of our cuisine is a cornerstone of the experience we strive to provide. Our goal is to continuously innovate, introducing fresh ideas and concepts to our gastronomic offerings. We regret to learn that we did not fully meet your expectations in this regard.Regarding our facilities,we take great care in maintaining every detail to ensure our guests enjoy a seamless and comfortable stay. For this reason, our team is constantly undertaking improvements to all our facilities to make sure that everything is in perfect condition. We are saddened to know that your experience did not reflect this commitment and if it impacted your overall impression of your holiday. However, we will send your comment to the correct department for their consideration as the opinion of our guests is what helps us to improve day by day.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Quality Manager, Hotel Management
Thank you so much for giving us the opportunity to host you on your recent vacations.We are delighted to know that you enjoyed your stay with us. It will be an honor to host you once again in the near future. Best regards,
by A verified traveler
Posted 6 Dec 2024
good
Comment from Hotel Management
9 Dec 2024 by Quality Manager, Hotel Management
We would like first of all to thank you for your kind review of your recent holiday with us. Such a friendly review of Iberostar Selection Coral Cancun is, of course, a great pleasure to read and confirm for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts.Again we thank you for your pleasant review of our hotel and hope that Iberostar will continue to provide you with excellent holiday experiences in the future.Best Regards,
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Quality Manager, Hotel Management
We would like to thank you for choosing Iberostar Selection Coral Cancun for your recent holiday. We are so pleased to know you enjoyed a wonderful experience.We hope to welcome you back again soon.Kind regards,
