Ratings based on 3,931 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
I’ve been to many RIU Hotels. Las Americas was fantastic. The service was incredible. Staff are amazing. Thank you Enrique for your amazing service at the pool. Thank you Abu at the lobby bar. You are special. Thank you Irving and Sebastian…check in was lovely. Felipe is incredibly efficient on beach service. Staff at the steakhouse on our last night were so great (Nov. 20th).
I never write reviews but this vacation was exceptional.
Thank you RIU. We will be back. 👌
by A verified traveler
Posted 23 Nov 2024
Staff was amazing. Felt spoiled from the moment we got to the hotel. The restaurants were really good, especially the Italian and the 24 hour lounge very convenient. Miguel and the little kid with a mustache were the best entertainment; they started very early and were multiuse, they were everywhere making everyone laugh, they were just amazing. Older crowd during th week and younger crowd on the weekend. The facility and rooms were clean. I have nothing to complain about.
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 22 Nov 2024
We had a great time, wish weather had been better
by A verified traveler
Posted 22 Nov 2024
Nice property but not in a walkable area. Boring food choices.
by A verified traveler
Posted 22 Nov 2024
The evening shows were great. Zero to very short wait for restaurants. Rooms were cool. Water hot. Great water pressure. Special requests were accommodated. Staff super friendly. Walking distance to shops. Felt safe. All rooms have good ocean view. Food always available regardless of time of day. The neon party at the neighboring RIU was super fun for all ages, shapes and sizes—don’t miss out! Saw a couple beach vendors but they didn’t stay long. Not sure if it’s because nobody was buying or because staff chased them away. Whatever the case it was nice not being bothered. We would totally go back to this resort.
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 21 Nov 2024
the only thing I did not like was that, the bathroom and shower smelled really really bad. I asked the staff on my first night to help the shower drainage because of the smell. It did not have an exhaust fan. I could not sleep at night because the smell was so strong.
The staff and food were amazing.
The couch in the room is so dated. They should replace it with leather or plastic cover. There are stains everywhere and again the smell was not pleasant at all.
