Ratings based on 980 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from los angeles
Posted 18 Nov 2024
pretty close to ADO connections port of cancun Shooping mall lover good for convinient place
by A verified traveler from Nanaimo
Posted 10 Nov 2024
by A verified traveler from Hollywood
Posted 9 Nov 2024
Excellent customer service by the complete staff from A to Z, great installation with nice Restaurant and Pool, very safe to walk, excellent location with great price !!
Definitely will be back
by A verified traveler
Posted 1 Nov 2024
The property grounds are unbelievable for the location center of the city.
Comment from Hotel Management
4 Nov 2024 by Reservations, Hotel Management
Good morning, Mr. Richard,We are very happy to know our hotel and location was convenient for you, we hope this isn't the last time you visit us,Kind regards.
by A verified traveler
Posted 29 Oct 2024
Everything was good .Convenient location .
Comment from Hotel Management
29 Oct 2024 by Reservations, Hotel Management
Good morning, Ms. Deborah,We appreciate your comments, we are glad you enjoyed your stay with us and found our location convenient, we hope this isn't the last time you visit us,Kind regards.
by A verified traveler
Posted 7 Oct 2024
Location is good but the conditions of the hotel is no good.
Comment from Hotel Management
17 Oct 2024 by Reservations, Hotel Management
Hello, Mr. David,Thank you for taking time to rate our service, we will take note of your comments to improve our service.Kind regards
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Reservations., Hotel Management
Good morning,Thank you very much for yout rating, we will be waiting for your next arrival.Kind regards.
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
17 Oct 2024 by Reservations., Hotel Management
Buen día,Muchas gracias por su calificación, le esperamos en su próxima visita.Saludos cordiales.
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
17 Oct 2024 by Reservations., Hotel Management
Good morning,Thank you very much for yout rating, we will be waiting for your next arrival.Kind regards.
by A verified traveler
Posted 20 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by Reservaciones, Hotel Management
Hola, muy buen día,Agradecemos su calificación, esto nos ayuda a medir la calidad de nuestro servicio para tomar medidas y mejorar la experiencia que ofrecemos a nuestros huéspedes.Estaremos esperando su próxima visita.Saludos cordiales.
