Ratings based on 40 Verified Reviews

3.9 out of 5
60% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Oct 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2024
5 out of 5
by A verified traveler

Posted 17 Jun 2024
Spent 7 days here for a family vacation in an ocean front villa. It was spacious for our family of 5 and close walk to everything. We couldn’t have asked for a better vacation!
5 out of 5
by A verified traveler

Posted 16 Jan 2024
Great all inclusive resort. Food at all the restaurants was very good. Service was excellent. The beach and pools were amazing
4 out of 5
by A verified traveler

Posted 5 Aug 2023
We had trouble the first day because the AC had broken in the family villa that we were supposed to stay. However the staff was nice enough to provide us with three separate rooms for the night and upgrade our bracelets. It was still inconvenient, because we did not settle for two days, so It ruined the vacation. But it was nice from the staff to find a quick solution. The dining was a bit hard as you had to make reservations like 9AM in the morning or they were booked. The servers were awesome, nice and ready to answer. The rooms were very clean and pleasant. 7/10 experience.
5 out of 5
by A verified traveler

Posted 1 Apr 2023
The property is dated but the 3 bedroom villa was still great to stay in with my family. The wait staff was amazing. The internet is awful but really that was everyone’s only complaint
1 out of 5
by A verified traveler from St Leonard

Posted 23 Jan 2023
left the room after the hotel did not give me the room that was reserved online
4 out of 5
by A verified traveler

Posted 1 Jan 2023
A highlight of this property is the jacuzzi bar! Perfect for the raining days. We met so many nice people. My young adult children also enjoyed the dancing at La Vista after hours! The biggest downside is the food. We didn’t starve, but the buffet wasn’t great. And, the sit down restaurants were hard to book - had to get up at 7am each day to try to get a table. Also, they were nasty about taking food from the buffet for family members who wanted to sleep late. It’s all inclusive! Why do they care?
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2022