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Dreams Vista Cancun Golf & Spa Resort - All Inclusive

4.5 star property
Escape to your own paradise where sunshine meets tranquility by day; vibrant nightlife awaits by night. Discover unforgettable experiences like rock climbing or relaxing in cabanas.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Beach/ocean view
Exterior
Private beach, white sand, sun loungers, beach umbrellas
Balcony view
Private beach, white sand, sun loungers, beach umbrellas
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
The current price is P32,512
P32,512 total
includes taxes & fees
Feb 9 - Feb 10

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Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Preferred Club Master Suite Ocean Front

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Master Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
  • 112 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite Ocean View King

View from room

Preferred Club Honeymoon Suite Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
  • 56 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Suite Ocean View

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Family Suite Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 89 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Golf and Ocean View 2 Queens

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Golf and Ocean View 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Deluxe Ocean View 2 Queens

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Smart TV
  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Deluxe Ocean View King

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Smart TV
  • 44.50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Ocean View Plunge Pool 2 Queens

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View Plunge Pool 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
  • 49.6 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Ocean View Plunge Pool King

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View Plunge Pool King

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Family Suite Ocean View

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Family Suite Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Smart TV
  • 89 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Preferred Club Corner Suite Ocean View King

Living room

Preferred Club Corner Suite Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Smart TV
  • 69.4 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Suite Golf and Ocean View

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Family Suite Golf and Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 89 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Preferred Club Deluxe Family Suite Ocean View Plunge Pool

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Family Suite Ocean View Plunge Pool

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
  • 96 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Ocean View King

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Golf and Ocean View King

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Golf and Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Master Family Suite Ocean View

48-inch flat-screen TV with cable channels, Smart TV, Netflix

Preferred Club Master Family Suite Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
  • 156.50 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Deluxe Ocean View 2 Queens

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Ocean View 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deal of the Day

Premium bedding, down comforters, Select Comfort beds, free minibar

Deal of the Day

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

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Aerial view

Dreams Sands Cancun Resort & Spa - All Inclusive

On private beach
Pool
Hot Tub
All inclusive
8.0 out of 10, Very Good, (935)
The price is P29,335
P29,335 total
includes taxes & fees
Mar 4 - Mar 5
Dreams Sands Cancun Resort & Spa - All Inclusive
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About the neighborhood

Map
Lote I-03 Manzana 12 Supermanzana 84, Cancun, QROO, 77520

What's nearby

  • Ultramar Ferry Puerto Juárez - 19 min walk
  • Plaza Las Americas - 8 min drive
  • Puerto Cancun Marina Town Center - 9 min drive
  • Playa Tortugas - 14 min drive
  • La Isla Shopping Mall - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪El Mero Mero - ‬20 min walk
  • ‪Coco Café - ‬1 min walk
  • ‪Puerto Santo - ‬20 min walk
  • ‪Blue Water Grill - ‬1 min walk
  • ‪World Café - ‬1 min walk

About this property

Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Luxury all-inclusive property near Puerto Cancun Marina Town Center
Located close to Puerto Cancun Golf Course and El Meco Archaeological Site, Dreams Vista Cancun Golf & Spa Resort - All Inclusive provides a free breakfast buffet, an adjacent golf course, and free water park access. With a private beach, a beach bar, and sun loungers, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a body treatment, a body scrub, or hydrotherapy. Be sure to enjoy local and international cuisine and ocean views at the 6 on-site restaurants. Yoga classes are offered at the gym; other things to do include kayaking, beach volleyball, and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities such as a nightclub and 2 poolside bars.
Other perks include:
  • 2 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Free valet parking
  • An outdoor pickleball court, a ballroom, and concierge services
  • Luggage storage, coworking spaces, and evening entertainment
  • Guest reviews give top marks for the helpful staff
Room features
All 416 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 48-inch flat-screen TVs with Netflix, streaming services, and cable channels
  • Furnished balconies or patios, wardrobes/closets, and LED light bulbs

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Himitsu
  • Mi Lucrecia
  • Portofino
  • Vista Prime Asado

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Games
  • Golf driving range
  • Gym
  • Kayaking
  • Nightclub
  • Optional golf privileges
  • Pro golf lessons
  • Rock climbing
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free crib
  • Free water park access
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (8,428 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (77 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
Safety features at this property include outdoor lighting

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sunscape Star Cancun All Inclusive All-inclusive property
Sunscape Star All Inclusive All-inclusive property
Sunscape Star All Inclusive
Sunscape Star Inclusive inclu

Frequently asked questions

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

As of Feb 2, 2025, prices found for a 1-night stay for 2 adults at Dreams Vista Cancun Golf & Spa Resort - All Inclusive on Feb 9, 2025 start from P 32,512.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Vista Cancun Golf & Spa Resort - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees.

How much is parking at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Valet parking is free at this property.

What time is check-in at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, sailing, volleyball, and more.

Where is Dreams Vista Cancun Golf & Spa Resort - All Inclusive located?

Located in Cancun, this beachfront property is next to a golf course and within 3 mi (5 km) of Puerto Cancun Golf Course, Puerto Cancun Marina Town Center, and Plaza Las Americas. El Meco Archaeological Site and Las Plazas Outlet Cancun are also within 6 mi (10 km).

Dreams Vista Cancun Golf & Spa Resort - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 564 out of 1009 reviews" "
Rating 8 - Good. 227 out of 1009 reviews" "
Rating 6 - Okay. 103 out of 1009 reviews" "
Rating 4 - Poor. 54 out of 1009 reviews" "
Rating 2 - Terrible. 61 out of 1009 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Patricia E

Traveled with family and small children
Loved the room size and beach
Stayed 3 nights in Jan 2025

10/10 Excellent

Gundeep Singh

Stayed 5 nights in Jan 2025

10/10 Excellent

RAVI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and made you feel very happy
Stayed 7 nights in Jan 2025

10/10 Excellent

Cindy Li

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time here at this property. I love how quiet this place is. The ambiance is one of my favorite things along with the smell of the resort. It’s clean, the staff is always friendly and greets you, I love the different food options, and the spa is my favorite of all. The highlight of this trip is Kandor (at the pool server). He went above and beyond with this service and kindness. He even took the time on his own to get myself and my friends futball jerseys so we didn’t have to go off resort. He kept the drinks coming, dishes cleared and always brought things for us to try. While the rest of the staff were great, he definitely made the stay exceptional all 4 days.
Stayed 3 nights in Jan 2025

8/10 Good

Clifford

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel, staff , service and food options were incredible. Also the Explorers club is great for kids. The beach area however is pretty small and weeds wash up to the beach continuously, the cleaning staff clean it frequently.
Stayed 7 nights in Jan 2025

4/10 Poor

Diane

Liked: Staff & service
The property is fine. In rough shape for something 4-5 years old. ALL the pools are cold, the water slides are in a shaded wind tunnel and kids aren’t allowed in the hot tub. All the kids in our party were freezing and miserable much of the time. No sense getting preferred packages since no kids allowed in most places. Very meh.
Stayed 7 nights in Jan 2025

10/10 Excellent

Harshdeep Kaur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was very good, the beach is small but nice. pool is very long and nice but the water was quite dirty sometimes specially in hot tub, the customer service was excellent. Great dining options
Stayed 5 nights in Jan 2025

10/10 Excellent

Joseph Nicholas

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our choice of Dreams Vista. Great food, amazing staff and excellent amenities. Our group traveled with children and we loved what the resort had to offer for the little ones. For following staff went above and beyond: Coco Cafe: Teo, Isabel, Iris, Perla Cleaning: Heidi The pizza maker at Portofino (apologies for forgetting your name! You were amazing with the kids)
Stayed 7 nights in Jan 2025

10/10 Excellent

Iesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything! If this is your first time in Mexico this is a great place to start!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Noman, appleton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Convenient. Great time for families
Stayed 3 nights in Jan 2025

10/10 Excellent

Constantine John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything about the Dreams Vista.
Stayed 7 nights in Jan 2025

8/10 Good

William, Kelowna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albin who provided services on the beach was outstanding
Stayed 10 nights in Jan 2025

8/10 Good

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how beautiful the hotel was. The food was really good. I did not like that the property was very small and had limited walking areas. There was no ramp to the beach to take my wagon and stroller down with the kids. We had to carry everything down big stairs. The shower in the room was not kid friendly. My 14 month old daughter had no tub to bath in the the floor is slippery in the shower. I recommend you use water shoes in the shower for little ones. It was very windy most nights during our stay, and you could hear the wind moving the glass balcony door or you could hear the wind moving the entrance door. It was very loud and hard to fall asleep. I stayed on the 16th floor and every night and every morning I could hear people above us moving things around. It was very annoying. I think maybe there was restaurant above us for the preferred guests. The service at this resort was amazing. And the rooms were very clean !
Stayed 7 nights in Jan 2025

10/10 Excellent

Nickayaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! staff was nice.. good food and amenities. Definitely will be back :)
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Traveled with family and small children
Liked: Amenities
Everything was good and nice
Stayed 9 nights in Jan 2025

10/10 Excellent

Feynman Yong Zhuang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Eugen, Livonia

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I didnt like that i did not get an upgrade. Also the childrens ameneties were not available but a limied time per day. The resort put restrictions on where i can use the resort credit, only allowing me to use very small amounts
Stayed 7 nights in Jan 2025

10/10 Excellent

Ching Wen Sarah Hu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort truly deserves its 5-star luxury rating! Everything from the staff and services to the food, drinks, and consistently clean environment was amazing. However, I wouldn’t recommend this resort for families with younger kids due to the setup of the kids’ pool area. While the kids’ pool has a fun water park, it’s located on the shaded side of the building and isn’t heated. During our stay, the weather was consistently around 22-23°C with rain and strong winds, which is typical for Cancun from January to early March. This made all the pools feel freezing in the morning and evening. The water in the kids’ pool was especially cold, and we didn’t see a single child using it during our entire stay. If the resort could improve by making the kids’ pool heated, it would make the stay much more enjoyable for families and give kids a fun activity to look forward to. The main pool, on the other hand, is located in a sunny area and warms up a bit by around 1 p.m., which is better for swimming. Our little one did enjoy the kids’ club, but unfortunately, there weren’t many outdoor activities, so he didn’t get much sunlight. Overall, I would highly recommend this resort for adults or families with older kids. We upgraded to the Preferred Club and loved the added luxury, especially the upgraded drink options. While we absolutely enjoyed our stay and would return, we wouldn’t bring our 6-year-old back unless there are changes to make more accommodate for kids.

10/10 Excellent

J., Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a great stay! The entertainment, restaurant, and bar staff were all excellent. They have a theme where they call everyone family, and you can tell they want to make everyone feel welcome. Shoutout to Albin (beach) and Jorge (poolside drinks)! Noe and Ivan were also super friendly and helpful! #HotelStay #Vacation #Staff #Service #Family #Beach #Pool #Drinks
Stayed 7 nights in Jan 2025

10/10 Excellent

Irene, las vegas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time here. I loved that all the rooms have ocean view. I really enjoyed the property. It was much smaller compared to the bigger chains I've stayed before but I liked it. Because it felt more personalized. I saw the same workers throughout the week and they knew what I wanted. It was great. The food was good, staff was amazing and overall it was a great experience. Highly recommend it! The kids loved it too. We went during Christmas and they went above and beyond for us guests. We didn't know but they had Santa Claus arrive on a boat and give the guest (kids) little gifts. It was so awesome. My kids were so excited. It was a very amazing time.
Stayed 9 nights in Dec 2024

2/10 Terrible

Andrei

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2025

4/10 Poor

Jessica Anne

Stayed 7 nights in Dec 2024

10/10 Excellent

yeseol

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was somewhat worried about food quality and complaints about hard to reach staffs after going through many many reviews. However I totally wasted my time reading those reviews. Food qualities were awesome. Me and my 7 other family members age ranges were from toddler to 60s,no complaints about food quality. We stayed for 5 days and it was spectacular! Only odd thing was, resort had fewer restaurants onsite than other resorts in cancun. Everywhere was Super clean, staffs were always cleaning. Beach was clean, never ran out of pool towels. Small beach but large enough to enjoy, i dont understand why people complain about resort having small beach. Pool was nice. Resort has nicest view. Spa was fantastic, had deep tissue massage and relaxing massage. So many staffs everywhere, easy to ask for help. Throughout my trip my experience was great!!!!! I would definitely go back! Lunch hibachi at world cafe was my favorite! Thank you senor Miguel!!!
Stayed 4 nights in Jan 2025

8/10 Good

SEULAE

Stayed 4 nights in Jan 2025