Ratings based on 3,016 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Lots for kids to do. Live the games room and indoor pool option. Service from staff at buffet was top notch. Only complaint I have is no coffee maker in the room and the coffee cart does not open until 7:30 am. I’m up at 4 am and like to enjoy a couple cups of coffee before I start my day.
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 21 Nov 2024
I want to thank Alicia in housekeeping and Ediberto at security, thank you both for all the hard work and kind heart. You two made my experience more comforting and safe. Also thank you to all the servers at the buffet. It is my second time staying at Crown Paradise and still I will go back.
by A verified traveler
Posted 20 Nov 2024
Pros:
-Plenty of activities for kids to do.Mini golf, 3 swimming pools, water slides, game room.
-Staff was great.
Cons:
- Restaurant aren’t great…. Best one of them all was the snack bar. We were unable to try the Mexican restaurant because it was closed for remodeling and didn’t go to the French restaurant because it’s adults only and formal dress code.
- Beds aren’t comfortable.
- AC didn’t work very well, which made for a difficult time sleeping.
by A verified traveler
Posted 17 Nov 2024
Fui a pasar cuatro noches con mi hija de seis años y para los niños está muy bueno el lugar, el hotel está un poco viejito y la comida no nos gustó para nada. Sin embargo pasamos felices, el show de disney fue increíble y la parte de kids Paradise está muy agradable, el Personal ahí estuvo muy amable y atento y las clases fueron muy divertidas
by A verified traveler
Posted 17 Nov 2024
A few of the restaurant/snack areas were closed due to renos. Otherwise a good place
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 15 Nov 2024
there is no manager in place to validate information.
they do no allow to take the food to the room
there is no 24h food available
2 of the restaurant are closed.
they do not offer shuttle bus to the airport
by A verified traveler
Posted 15 Nov 2024
Resort was better than expected with all the mixed reviews. They are slowy renovating the resort. Buffet is a way to go they switch out options daily.
